Leave a Review Xero Accounting for business
Communication
Please create another way besides your videos in order to help your customers. There are errors in every program so having an option for customer service makes for long time clients. I have been looking elsewhere and I don’t want to. I wanted to believe in your company because you presented yourself as unique and I liked that. But if there isn’t true customers service then you are unique.Show lessJIG10
Don’t waste your time
The application features only minimal functionality, and worst yet, they don’t even support file upload for receipts. The only thing you can do is access your camera roll and they block being able to access your files, which is completely unnecessary. They have no support for iOS 11, except that the app will load. Other than that, Xero themselves have said on their web site that they have no plans to support iOS 11 features.Show lessantifragileer
Great webpage programme. Poor App
I understand that the app may be a streamlined version of the webpage. But there are silly things that are just not there.
IE I cannot convert a quote to an invoice while using the app. The facility just is not there. I have to log on to the webpage and do it from there. Very frustrating, when creating invoices and quotes from scratch is so simple.
Also uploading files. These may not always be photos. (this difficulty applies to the web also). I have numerous invoices and receipts emailed to me as PDFs. These can't be attached to invoices I'm sending out. I run a logistics company, I'd like to also be able to attach my PDF proof of delivery notes to invoices. Why isn't this possible?
These two factors can easily be rectified.
I searched how to do a credit note on the help section. It didn't exist according to Xero help. Yet I managed to stumble upon it when I went into the invoicing section.
Simple things that just need to be honed.
Can this be fixed???Show lessAndrewjmartin83
Couldn’t get some functions to work and support couldn’t help
I’ve messaged support about my pay roll issue and they’re referencing their help page. I followed the page, enrolled my employees and I can’t get them to show up in the pay run. My employees pay is now a week late because I can’t get the right answers to fix this issue. I’m canceling my subscription. It’s worthless if I can’t pay my people.Show lessJocieCat
Wonderful!
This accounting system has made a most wonderful difference in my life! Takes a while to realize it is a bit different to the competition. Great for visual people!! I highly recommend it!!Maui AnnieV
Taxation
Requires a month cancellation notice which I found to be a little excessive. It’s like they know people will be cancelling soon after subscribing so they take as much as they can. Make an easier product and I wouldn’t jump ship. Look elsewhere for small business accounting software.Yamelot
Not bad
Useful on the go. Would be nice if we could send receipts from it as well. More reports and ability to customize the dashboard would be nice as well.Omiejam
Unbelievably useless
No reports, no features. Just a snapshot of what your account status is. Useless app.Sushiewah
Not bad has couple items that need improvement
I have been using the xero software and app for a year. The big plus is recording receipts on the fly including a pic of the receipts and finger scan log on so no password necessary to open app. The two items that keep it from 5 stars are: Account balance showen in the app is a point in time amount, it is the balance of the last time you reconciled the account and so can be days or weeks old. It is not the current bank balance ( you can get that easier from your bank app) or the balance taking into account the outstanding checks and pending deposits ( that balance is available on the website and is what I expect to have from accounting software). The second issue is while it is great to have the built in feature to take pics of receipts and you can view the pics from your account transactions list and can associate the receipts with a customer, when creating a invoice in order to attach the photo to the invoice you first have to download from the transactions to your pc or upload to Xero files then during invoice creation select the option to up from pc.....Show lessRmpsdwpm
Very limited functionality
Not happySj0099876431
