No copy, paste & password manager integration in 2023? It’s a security flaw.
If an app doesn’t let me people use password manager, or allows copy/paste of passwords at signup, it sets up the company for weak passwords and password breaches ultimately. App developers: please learn from this and do a good job allowing your users to use use password managers and paste long complex passwords into the password box.
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Chris
Easy to use app but its not clear whether 25kg sports equipment is the same as a bag.
I hope it is!
I hope it is!
Don’t work with VoiceOver
It is very easy to navigate if you are cited. For blind people, this app is not voiceover friendly. You can go over the options on the screen, but can’t tap on them.
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Luggage policy
There is no way to leave feedback for the airline on the app so I leave it here. The luggage policy is inconsistent. Cabin crew does not seem to care what gets in the overhead luggage compartment so nobody places bags under seat leaving no space for purchased cabin luggage.
If I could give a ZERO I would
This app is useless. It continuously crashes and does not allow you to do basic functions such as checking in or booking an extra bag. No clear contact information provided to get a representative to help you. Very bad, do not recommend.
Easy
The website is excellent and easy to use
Scam
Terrible. Vueling makes passengers pay for their seat in order to check in. I’ve never had to pay before just to get through check in. Hustling their customers. I will file a complaint and hopefully they return my money because this is very frustrating to pay 50 euro for check in !
Not Clear
Your app is not clear as to what’s allowed in the cabin. While checking in, I paid for allowance of a “cabin bag” and then it asked me to pay again for another “cabin bag”. I hope I don’t end up having an argument w one your agents at the airport.
Unusable
Can’t sign into my account. Can’t change my password. Their (mobile) website didn’t let me check in online because my nationality is “not on the list of countries that allow online check in” which is pure discrimination because I am an EU citizens that was flying from one to another EU country. And also there is no way to contact customer services. Use this airline only if it’s your only option and you’re desperate.
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Seat charges
This is the first time I have used Vueling, and it will be the last. I’m happy to pay the correct price for a ticket, but hidden costs are unacceptable. I understand that airlines charge for seat selection, but this is usually done during the initial payment for the flight (or if you wish to change seats). Vueling have added this at the check-in stage, and so I am forced to pay extra on top of what I thought my total ticket would cost. I am tired of companies being disrespectful, always looking for a way to make a extra money off of customers.
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