Vueling Airlines User Reviews

Reviews Summary

Top reviews

Payment

Booked online ticket but at the end get message that flight due to payment system unavailability cannot be confined and I will know in 12 hours. How can I make plans like this? I am rebooking flights I need to know now. And no way to cancel the reservation.

Gets the job done

This app gets the job done but is full of little glitches here and there. Swiping to another app to find your reference number causes the app to reset.

Worst airline for charging customers

I feel rip off… absolutely rip off. No option to get there… this is only the check in process. Will see later.

Horrible Customer Service

Vueling recently left my bag at Amsterdam Airport when I got on a flight from there to Copenhagen. Which my ANXIETY AND DEPRESSION medication is in. Since then there is no way of contacting them directly and the app doesn’t let me get any updates nor can I express how urgently I need my bag.
It has already been 4 days since I made a PIR for my lost bag and my address has changed as I’m still travelling around Europe to which I can’t change the address they send the bag to on their website or the app.

Very bad experience
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If you’ve purchased your ticket, cancel it, if you haven’t, don’t.

This garbage airline delayed my flight hour by hour, it’s been 3 hour since we were supposed to take off and I’m allegedly finding out the gate in an hour, with takeoff allegedly an hour after that. I repeat, DO NOT BUY THIS GARBAGE

Perfect and Easy to Use

Great app from a great airline. Never takes more than a minute to book.

Response from developer

So nice to hear that 💛

Does not function and not reliable

This app crashes all the time and is very unreliable for being able to check the statuses of your flights and regularly will not let you log in because of unknown reasons. Not very pleased with its services and definitely needs to get it together and function correctly.

Response from developer

We are sorry for the experience. We take this feedback into account and share it with our development team.

Still confusing

Need to work on flow…
Difficult to interface with at times, and impossible to look at original booking!

Pas de multi destination

Ils m’ont mis plus cher les prix et pas de multi destinations

So far so good

Haven’t travel yet, but the app is extremely convenient and easy to use.

Response from developer

Thank you! We're happy to help you :)

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