Leave a Review Ticketek AU
No support
Trying to buy tickets and my card is blocked. Called my bank and they said there was no problems. App and website are faulty.ajbodell
Ed Sheeran Melbourne Concert
I was at ed sheeran in melbourne trying to get in but my tickets weren’t working, neither was everyone else’s around me. The app had crashed, and everyone got sent halfway around the stadium to get a printed ticket, all of a sudden there was thousands of people lining up to get printed tickets and about 5 registers to print at. I tried accessing my tickets online and through my emails but it just said to download the app. Its great and all to have an app, but why no backup options for accessing tickets? You cant rely on one app when there is an event going on at a stadium that seats over 100,000 people. Terrible planning and execution on Ticketeks part and I don’t think I will be purchasing tickets from them again.Show lesswoman alan hutch vick all pie
Ticket trash
Took forever for a ticket my friend transferred me to be available in the app… while I can eventually open the ticket, I get an error trying to add it to my wallet.
I also have other tickets for an event tomorrow that I purchased… they don’t show up under my tickets and I have to view my order history to access them. I still can’t add them to my wallet so I’m hoping there’s decent 4G reception at the venue so it can open the url of the tickets.
I’ve never had a good experience with tickets from Ticketek and would rather give it 0 stars if I could.Show lesstrentwhalan
Broken app and no support. BRILLIANT!!
What the heck is going on with app developers lately? I search for an event which has just become available for tickets, select it, and the app tells me the event is either in the past or tickets are no longer available. The event is in 6 months time and there’re clearly tickets available which you can chose on the website.
But wait, there’s more. There is also absolutely no way of contacting any support. The Ticketek phone number has a message telling you how busy they are and then just hangs up!! Day after day after day.
The NRL should be ashamed of itself being associated with a vendor such as Ticketek.Show lessmjs4564
Useless
Bought tickets for the women’s rugby World Cup final. Defaults to the Australian app… I can’t get any emails to change my password so effectively useless. The only way I can view my tickets is to delete the app. Why did the NZ rugby Union sell tickets through an Australian app that doesn’t work here!Show lessdoognz
Near useless app
This app doesn’t link properly to NZ events, and the NZ app does appear as the default for NZ events.
Even after buying a ticket I still can’t get the ticket barcode in my app. Since that seems like the primary purpose of the app, I think it is a “fail”.WazzaBY
Just over complicated
Trying to share tickets with family for a footy game. Find it ridiculous that you need to download an app to accept the tickets to begin with, but to make matters worse when trying to access their account my family members forgot their password, asked to reset password yet never got the actual email. This went on for 20 minutes on multiple devices. In the end we ended up keeping all the tickets on one device and handing our phone backwards as we passed through in line.
Just an all round inconvenience. Ticketmaster is much better when they’re the same product. Not good enoughShow lessanon12356346
Broken
I don’t know who is in charge of looking after this app but it is plain broken now. I purchase tickets for the football a few times every season. Used to have tickets interstate with Apple wallet and be able to share them. Now I get tickets delivered by text and it wants to open them in the app not in the web browser. No more integration with Apple wallet and the app itself doesn’t show tickets in an easy to access manner but send you to you order history to find them. I hate to think how people with a disability would be finding this new experience.Show lessGaara of de Funk
Piece of junk
I go to a local rugby game once a year.
Last year, bought some tickets for myself and some mates and can’t remember having trouble sharing them and for my ticket could send to Apple Wallet. All good.
I’ve just bought my tickets for this year and completely different experience. The tickets show up in ‘Order History’ but not in the ‘Tickets’ tab. So I can’t share them or downloads to Apple Wallet.
I selected the delivery to mobile option so forwarded one of the links to a mate. He can’t open it. So I’ve had to go on my computer to create a print to PDF version to send to my mate.
This app really is a one trick pony and not even close to delivering.Show lessroaring_chicken
Mobile wallet doesn't work
If the developers are reading this, the mobile wallet doesn't work. First, it wouldn't sign me in. Tried multiple tonnes. Hmmm. I worked around the mobile wallet sign in by going thru a dummy booking. Then went to mobile wallet and it gave me an error. Went back to my laptop to sign in and that's fine. I can see my tickets there. Hmmm. App is useless to me unless I can access my tickets like Ticketmaster app. Please fix the mobile wallet and I'll download it again, but until then I'd give this 0 stars if I could.Show lessUglyBirdStudio
