Leave a Review Cisco Jabber
Good in Theory
A chat app that integrates with multiple workstations, allowing you to get work done anywhere - it sounds great if it worked correctly.
Frequently, I'll get a notification on my phone that there's a new message- I open up the app, it's nowhere to be found. Where did it go? Sometimes it'll re-sync and within a few hours or a day the message will appear correctly, and sometimes not. Sometimes Jabber notifies you there's a new message (or multiple messages) on the notification screen but then when you open the app - the message never appears. This is a failure of the most basic functionality of any messaging app.
Another annoyance is that Jabber will sometimes notify you of app updates in the middle of the night such as "messages may expire soon". I understand my company has set an expiration policy for messages sent through Jabber (something I wish Jabber let you turn off, why would I ever want my messages to expire? but I understand that there are reasons a business may configure Jabber this way) however why does Jabber have to notify me at midnight of this? Then I wake up, think I have an important message from work - but nope, just Jabber deciding midnight is the best time for a random notification. The only way to stop this is to turn off all notification- but I don't want to turn off chat messages, only information messages from Jabber itself.
Please fix, I'd love to enjoy using this app.Show lesscgtme
Great App (feature request)
I love the app and how it allows me to work from anywhere in the building instead of lugging around my workstation.
I think it would be nice to have a Haptic Touch option to allow you to change your status from the iOS home screen in the same way a right click on the taskbar allows you to do this in Windows. Integration with the shortcuts apps for status changes would be nice. I could set up an automation whenever I leave the office, change status to “off the clock” or something like that. Cool possibilities.Show lessFSB JGovreau
Stability & iPad Video Multi-Task Support + AirPods Battery Life
Have frequent issues with connectivity across iPhone and iPad. The need to every few hours manually log in does not represent the “always-on” utility grade needs for a phone service. Pushing thru this though as a daily active user w/o a hard phone at work.
I really wish there was iPad multi-task support - in side by side mode the video automatically turns off and there’s no way to share content (eg a ppt). Those two features would really elevate the iPad experience to category killer in my view. Is anything like this in the works? Are there iOS blockers?
Also - I’ve noticed that on regular calls my AirPods will use ~15% of their battery for 30min of talk time. When on a Jabber audio-only call my AirPods use ~90% of their battery. Something is wrong here, needs attention please!
Thanks!Show lessAMLW06
Audio issues
Audio from my end always appears to be an issue. Video is fineksdutfg
Good except for the alerts
My biggest annoyance with this app is that the alert is the default alert and there is no way to change it. When working, I have no way to tell if the alert I received is from Jabber or another alert on my phone. Please either change the alert tone to something less generic or allow us to change the alert.Show lessCopper Gryphon
Works well about 90%
This app works well most of the time, but there are times when it seems she just randomly disconnect her go off-line. No one seems to know why that happens except that it affects the telephone connection more than instant messaging. I do wonder why Cisco doesn’t make this app readily available for a Mac as opposed to insisting that software be downloaded and even then doesn’t allow it to be done for free without having an account. Why would you make the apps for iPhones and iPads free and make it more difficult on a Mac?Show lessLuv Richmond
Calls drop immediately
Incoming calls drop immediately. Frustrating...nlwin16
A complete waste of time
As an executive this apps is useless ans a complete waste of time, do not use.Steevy2827
Good Program - One Issue
I like the Jabber application from an IM capability and it even syncs my phone and allows call forwarding to my cell. However, the chats are not synced across all devices (laptop to mobile phone app etc) so when using multiple devices you don’t have a clear or complete chat thread. I also no longer receive emails of recent chats, like I used to, and I’m not sure why. Otherwise its a solid application.Show lessMiggy214
Bring back the old directory search
Best feature of using this on the go when I didn’t have someone in my contacts was the directory search. Didn’t have to know anything but just a portion of the name... now it’s frustrating to navigate to contacts (just to read and not able to call anymore the person) to then add a contact then search then cancel then hope I remembered the number correctly then keypad then call. What if it’s the wrong persons number.... nope repeat the process all over.Show lessUsingITalot
