Very easy to navigate
Took me a whole 12 seconds to transfer funds from one account to another. And also get confirmation that funds deducted from one and moved to my other account. Easy Peasy!!
Decent app, but facial recognition feature has a bug
The app works fairly well, with one very annoying bug if you use facial recognition to login. When you logout, it takes you back to the login screen and automatically launches facial recognition to log you right back in again. I end up turning the phone away from my face so it doesn’t log me in when I’m trying to log out.
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Going slow.
For the last couple of months the app has been taking quite a bit of time to load. Once you’re signed into it, it takes a good 2 minutes for your information to show up. It never had this issue before, but now this has been happening daily. At first I thought it had to do with my phone WiFi signal strength, but that’s not the case.
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Bill pay quits after weekend “naimtenance”
After using bill pay on my iPad for years, all of a sudden it’s not available. And, the banner that appears says it’s my fault for incorrect browser settings. I complied with instructions and of course it still won’t work. I’m putting my browser settings back where they were so I can use all other apps without cross-site tracking, etc. All my other apps seem to have figured it out. I’m sure the Cadence bank takeover is part of the issue. This doesn’t bode well for the future of this already clunky app.
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I use to like it
This was my first bank, the statements take weeks when you want to report an issue and by then it no longer matters. It CONSTANTLY messes up, won’t let you log in and constantly updates and wants you to update your password. I updated my password 3 times in a year. It’s frustrating, and bothersome. Nobody wants to constantly update their password to their bank account, I know it’s for it’s safety but you have older people that won’t understand why it does that and won’t remember their password because they constantly switch things up. As soon as I have time and find a bank I like, I’m switching banks.
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Bill Pay Not Available on iPad since Update
I cannot access Bill Pay on my iPad since the latest update. It says cookies are blocked on my browser but they are not. I have done everything I can to get rid of that infuriating message with no success. And seeing as how there is no way to report this problem with the developer (the report a problem link just takes you to the regular bancorpsouth website) I am forced to leave a negative review and hope someone who can help cares enough about their customers to read these reviews. Bill Pay works just fine on my iPhone with all the same settings, just not on my iPad. Please help!
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Slow to process
The bill pay is slow to process when getting to that screen and I’ve heard others say same thing. My other apps are not like this when on my WiFi. But it gets hung up on the bill pay section for some reason.
Convenient
Online banking has been a blessing. Me being an OTR ( over the road ) trucker, this has made my life much easier. Whether I’m in California or New York, I can transfer money around as needed. I can also keep up with ALL my accounts.
Avoid BancorpSouth banking
This app is absolutely horrible! Constant symstem maintenance which results in the banking app being down. Pending transactions take much longer than when I first established an account. BancorpSouth is declining as a whole, the infoline hold time is RIDICULOUS! I have help up to 30 minutes after they declined my card for fraudulent activity (which happens more than one would think). It’s horrible! The entire company has gone down over the years. Save time, find a different bank!
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Long term relationship!
I’ve been a BCS customer a long time. Whenever there are challenges of any sort with my account, help is just a click or phone call away. It’s a comforting feeling to know I don’t need to worry about problems with my checking accounts.
