Leave a Review Zara Home
Good Shopping experience
I have always liked Zara Home . Good collection and very decent price . Absolute value for money. Way to go !!musefan13
Problem with shipping and billing addresses
The shipping and billing address is not clear on the app and needs to be fixed. I purchased something to send to my brother but the billing address was my home. There was never a clear spot for both. I hope this works out okay but I’m already anticipating a problem.MeiganA
Zara Sale
I appreciate the messages when products go on sale and we love the designs.The Ramon's
You can’t checkout
I tried to checking out and it’s beyond cumbersome. I emailed the support team about registering for a new account because on an IPhone X, you cannot register as an individual. When I click the fields to enter information, the keyboard doesn’t pop up. So they emailed me back basically providing no help and told me it’s fine.
I finally hit ‘save’ on the upper right corner and I got validation errors - FINALLY - so I could enter my info to register. I registered and began my checkout only to get stuck AGAIN. After you select shipping and add in you address - nothing happens. There is no button to continue or do anything. So you just go in a loop.
YOU GUYS NEED TO HIRE A PROPER UX AND QA PERSON!
I can only bet that they are losing sales and customers from this.Show lessJussss3
I cant order
So many problems to orderGeorge Chorianopoulos
AWFUL! impossible to order! Ripoff!
Ordering is impossible. 1)Sale announced to start 8:00 pm EST, which is 6:00 pm MST, my time zone. ALL other retailers, including Zara, allowed me to order at the announced time. Which is fair since I get to order at the same time as shoppers on the EAST Coast. But NOT Zara home!! Web site wouldn’t load, probably due to overload of shoppers. Or was deliberately out of order! Web site FINALLY came up at 7:50! Does no one, not a single executive at Zara Home, understand time zones? 2)Didn’t give me the advertised discount of 30% off entire site! When site finally loaded, it charged the list price for all sale items - and refused to give me the clearly advertised discount of 30% off entire site! What a rip off! Im calling tomorrow to get the promised discount.Show lessRikiSantaFe
Love it, some improvement suggestions
I love Zara Home. My recommendations would be to make bigger sizes for kids Pyjamas, homewear and slippers. As well as having some more interesting glass and table ware collections. I stopped buying them because when things break it is impossible to restock the items. Which is a shame.KatNery
Easy & simple
The app was easy to use. It’s my first time using the app and all my order were done without any problem. Thanks for making it easy. Looking forward to receive my delivery now!!Ice latte
Mr mike
The App is not easy to navigate accross depts. The descriptions of the merchandise could be better. For example, what is included when description says “pajamas”? Lastly, the pictures of items do not focus on the item instead, appear to feature the model wearing the item.
I like the merchandise I have purchased. The items are high in quality and towels wash nicely.
I always look forward to your sales!
ThanksShow lessno time for jokes
Like it
Easy to shop but needs a little more organized. You shouldn’t have to type items you’re looking for!! It should be all pajamas for women or kids and like little girl dresses!! Make it easy to find please..Me n him app
