Leave a Review NAPA AUTO PARTS
Great app for a great store
I’ve been going to NAPA a lot recently and this app has helped me out a lot. I’m able to look up what I need before I go and know if they have it and if it’s the right fit for my vehicle. You can have multiple vehicles to saved to switch between to make it easy to find parts. The rewards program is also very understandable and simple to use. I have yet to have a complaint about this app other than its occasionally a tad slow. Defiantly deserved 5 out of 5 stars.Show lessWaterpolokid101
I buy a lot of auto parts.
NAPA, and the NAPA App are different than all other part stores. The employees know cars and trucks. You’d think auto part stores would want their employees to know at least the basics about what they sell, but my experience with shopping at other stores leaves me disappointed 9 times out of 10.
Not so at NAPA. The employees know and recommend what part I need and always give me options for quality and price.Show lessPat219AV
Small bugs
Product image doesn’t load and if you click it, you can go back. Also when u go back from product to search results, it refreshes so you have to start over and type againAnonymous Nischal
Could be a great deal better.
Not formatted to be used with iPad mini....just able to enlarge your view. Filter is weak, will not isolate search by your vehicle. Not all items are listed in the given categories listed.AbnRgr275
Phone number lookup failure
I’ve had a membership with NAPA for years; today for some reason the system could not find my phone number. I generally like their app, and the ability to keep data for my family’s vehicles in it.
Nice graphics.
Good search lookup.
Fast.
A little difficult to do after market re-engineering for old cars; like my 1976 MGB V-8. The algorithm for whether or not the part I want is ok. I try to make improvements to mine to keep their safety up-to-date. But some parts just weren’t conceived of when these MGB’s were made.Show lessGSchultz
Crap app
This is one of the worst apps I’ve ever used. I’m not sure if this is possible, but it doesn’t seem to respond to taps like most apps....I have had to tap multiple times to proceed (specifically when trying to close out of viewing enlarged parts images)...or this could just be how slow the response is to the initial tap. Similar issues to other users where the back function isn’t working. Not sure if anyone at the company reads these reviews because many of them are years old and the same problems still seem to exist.Show lessNJKlinkhammer
Does the job, but clunky
This app definitely needs some polish. It's difficult to hit the Back button, for instance, and easy to hit the logo which takes you back to the home page and loses your search.Calion
Vehicle selection
App is great but does need an update. If you have more than one vehicle and switch between vehicles it will show that it’s switched but when you search it will default to the last vehicle selected. It is frustrating because I use this app everyday since we buy 80% of our parts for our business. Once fixed I will give it 5 starsShow lessMechanic X
This app stinks!
Even though I try to change the vehicle I am searching for products for, or even if I delete a previously entered vehicle, the app keeps going back to that deleted vehicle. That is ridiculous! I added a new vehicle and deleted the old one, but the app must have set a hard cookie or something that it can’t rewrite with new vehicle info. So every search defaults to the deleted vehicle.Show lessREE2
I like the app but slow and clunky.
I like this app when it’s working and I put up with it to buy high quality NAPA parts with a discount but this app needs some serious improvement. It’s is slow, clunky, and sometime down right unusable and non responsive. I keep hoping NAPA will fix this app so they can deliver the complete auto parts buying experience. NAPA already has great parts and customer care with knowledgeable employees but the seriously lack a good app and website experience.
Please fix!! - Lee M.Show lessTheblackdahlia8
