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Research to use better parenting apps.
This was the only app the coparent would use. The cost was more than they thought and the price paid does not correlate to efficiency. The app boots both of us out regularly requiring us to sign in instead of using facial ID. We are unable to backdate events to ensure everything is updated. Maybe I have unrealistic expectations that I thought the app would operate similar to scheduling services offered by Office.Show lessOost365
Costs a lot and sort of works
The price is way way too high, Especially since it barely works. The calendar is nearly useless. It will give me a notification when the calendar has a change made, but no indication of when or where that change is. .could be tomorrow, could be next year…just check every day for forever to find out If my finger print/face doesn’t work to unlock the program, I have to type in a ridiculous long and complicated password (which is required) every time, even if just to receive the notification that the calendar has changed….although as I mentioned, that change always remains unknown I am extremely poor, and the court ordered use of this after my divorce - I really feel ripped off and angry
** they reached out and asked me to contact them directly, so I did. Then they just were sort of jerks via email and said the app works fine and they would not do anything for me as far as a refundShow lessBadicssoftware
Developer Response
Thanks for reaching out. You can find any updates created by your co-parent in the Notifications Folder of your Messages section. Please contact us directly at info@ourfamilywizard.com to assist you with troubleshooting any issues.No alerts on iPhone
The OFW app does not give badge notifications on iPhone, only banners on the home screen which is problematic for me because my ex doesn’t pay much attention to alerts on his phone. I still have to use regular texts to alert him that I’ve sent messages. Since I really need our communication documented in case of court disputes, and since this was the program suggested by the court, I feel like I’m stuck with it.
I also feel like the messaging threads are confusing—you have to specifically change the view to see a list of all messages instead of only the latest ones sent.
I feel like for the very expensive price (and since my ex won’t use it unless I pay for his too), it definitely could be more user friendly. That said, I’m going to continue using it for my own protection in order to have all important communication regarding our child in one place and easily accessible by the court.Show lessJulieskid
App does not load
Terrible app. Too expensive. Does not load. I do not see what it is good for besides being able to see when a message has been viewed.suckterriblenogood
Garbage product
Awful interface, terrible organization/folders, stupidly expensive, inflammatorily intended, crashes all the time - absolutely train wreck of an appChestdaybestday
Terrible
I think this app is terrible, I’ve found it very difficult to use. It is hard to keep track of the conversations. It’s glitchy, expensive and it has caused a lot of stress as it can be used as another tool for abuse. Trying to print out conversations is really difficult. I won’t be renewing it.Sallymay44
Messages
Don’t see sent messages until someone responds. Should be more like an email string.magooandrea
Payments by other
For the expense function there is on possibility to say 100% for other parents expencesDads matter
App missing basic features and high cost of storage
The app is missing dark mode. The app calendar does not show the meeting invitation title in full words instead, it shows you the first word of the meeting title, which is very annoying and unnecessary. Whatever feedback has been given to the app developers for the last 1 to 2 years has not been incorporated. The cost of storage in the application on the cloud is quite high about $120 per year which as compared to Apple or Microsoft or Google is about three or four times higher. The apps search functionality is also broken because when you search for different keywords repeatedly, then the search functionality starts showing all mail instead of only the mail that matches the search pattern.
This causes undue burden on single moms and single dads, but the app developers continue to create a rip off by charging such a high cost for the application and the storage and in return, not making the necessary adjustments as per the feedbackShow lessAtul K Gupta
Developer Response
Thanks for your feedback! We'd love to hear more about what you'd like to see in a search function for our app. Please reach out to our dedicated support team at info@ourfamilywizard.com with more details.Very expensive. Both parents pay for separate subscriptions so double the price advertised
Pricing plan structure is misleading. It is for 1 user. This is a con parenting app, it would never be for one user! Be upfront and honest please pricing is at minimum double what you state on your pricing plan page.
Very duplicitousKylie pax
