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Just one issue
I love the app and all, but there are still some things that that need work. For the agency list, can we have a filter to apply? Mainly filter by state please? I drive all over Florida and am never in the same city, but scrolling down the list is tiresome and not even organized. Also, you should have us make profiles with face pictures, basic description fields of us citizens, possibly a field for a drivers license number, then an “I’m responding” button when we are on our way. First responders should know, especially police, who is responding from the community, certain situations can keep us responders safe if any issues were to arise before responders get to the scene as well. Maybe add messaging/note features for us, then dispatch can see live as we post. Also one more suggestion. Can we get more settings and customizations? IE: custom sounds that are loud and attention grabbing. Ability for us to pick what sound for what event etc.Show lessMike032991
Developer Response
You might try using the roaming agency. It is the first agency in the dial and has a GPS icon just left of the agency initials. This selection will always be the agency you are physically located in. It might work well for the scenario you are describing. Thanks for your other ideas as well. Always feel free to reach out to us at info@pulsepoint.org.Very good App
This app has been very helpful and a great designed app. Being a volunteer firefighter, I’ve actually noticed calls showing up on Pulsepoint before our station tones drop plus being able to see other communities calls come in that my department provides mutual aid to, gives us a head start before we get dispatched completely. I would like to see Pulsepoint Developed for Ipad though not just Android/Apple phones. I rely alot on my iPad and having the ability to have it on running the Pulsepoint app would be Amazing. Currently have the iPhone version download for my iPad but it displays way too big, so it’s not really helpful only being able to see 2-3 calls displayed depending on vertical or horizontal display.Show lessDominic6232
map/satelite street data not working
i used to love this app. i would have given it more stars if the app provided a help area or FAQ when having issues with the app. if anyone can help or point me in the right direction, it’s appreciated.
Here is my current dilemma:
Not sure when yet i’ve noticed that for the last few months neither map nor satellite view are providing street data of where any active or recent incidents happened specifically when selecting the CRESA agency. the icons can be seen yet no other data is showing up. is this the agency or the app? It used to, now I don’t know what happened. i have reviewed all the settings, i have removed and reinstalled the app and still nothing.. help, please..Show lessfoxyfoxever
Developer Response
Was our support team able to point you in the right direction on this issue? Let us know if it has been resolved. If not, we have a few additional thoughts. 24/7 at info@pulsepoint.org.Not Everything Populates
I have been using PP for a few years now and I’ve enjoyed it as it helps me respond to emergencies and supplements me being alerted for calls as well letting me know when my wife is out on a call since we are at different stations. However , I’ve noticed recently that not all the dispatched calls are being populated in the “active calls” portion of the list. I’ve heard her ambulance get dispatched but miss the location and when I got to check PP it’s nowhere to be found. I’ve noticed that it’s mainly for the Medical Emergencies that this issue happens. Any recommendations to help???Show lessHardcoreffemt
Nice but what do all the codes mean?
Just discovered this app. With all the fires in CA and suddenly smelling smoke much stronger, everyone is wondering if there is a new fire. With this app I see there is/has been 2 fires within blocks of me this evening but I have no idea what all these codes mean. I’ve googled everything I can think of and still have no idea what MT304, BE22 or any of the other codes scrolling across the incident banner means. A legend would be nice or other way to get more info but pretty cool app anyway.Show lessSuzanraymond
Incredible app- amazing for firefighters
This app notifies me of structure fires, medical calls, rescues etc; and often times faster then our own dispatch can punch the call out to the station. My only suggestion for improvement would be to include an easier way to turn on and off alerts by department individually. This would allow us to monitor neighboring departments for structure fires but not medical calls, or vise versa. Having that extra flexibility would allow the user to custom use the app to be notified on exactly what they want, and from specific departments instead of blanket notifications for whatever department you are monitoring.Show lessNb876543210
PulsePoint review
The PulsePoint app overall is decent. There are a few things I would like to see change on the app such as information being more accurate. Information regarding active emergencies are often in accurate, especially when it comes to the status of the units working the emergency scene. It also happens very often where I see an emergency myself yet it’s never reported on the app. The app is good to have however there are definitely some changes that should be made in my opinion.Show lessBfdGuy097
Great app to keep you informed
Lately it is not sharing the incident as the call comes in on pulse point.
When I see a fire engine heading into my neighborhood I look on pulse point and nothing is posted.
And when I see an ambulance and fire truck racing down the road I look to see if I should choose a different route but nothing is posted.
Then an hour later I may look again and see that there was a medical emergency about the time I heard the sirens.
It used to post at the same time the units were dispatched.Show lessLeilanialoha
Highly recommend
I'm telling all my coworkers, friends, and family about this app now. I was able to respond to a notification that someone nearby needed CPR, and I arrived on scene to do so (successfully, too! Yay!). The only suggestion I have is that when the address for the event shows, there should be an option to pull up that address in a maps application to navigate. I had to punch the address in on a separate app and fumbled it pretty good since I was nervous, but having this feature would have made this a 5-star rating.
6/18: Updating my review to 5 stars since the amazing developers added the mapping feature.Show lesss.love
Developer Response
OK, deal. We added the mapping feature in the latest update!Could use improvements
I love this app as I have been a firefighter Cadet in my area and have previously been a cadet with my county sheriffs office search and rescue team. Wish this app worked better. I know that at one point I use to be able to listen to Portland Oregon fire rescue. The department I use to work along side as a cadet and now can't hear the dispatches. Unsure if it's because of the app no longer providing the dispatch or BOEC there dispatch center. I hate having to go to radioreference to get the dispatch also don't get a lot of the dispatches overheard on my scanner showing up in this app. Also downside would be nice if could implement a way to see Police response as well.Show lessPdxFireExplorer
Developer Response
We're confident that you're using our current version now and these problems are history. Please send us a note at info@pulsepoint.org if you are still experiencing any issues whatsoever! Thanks for taking the time to provide us feedback.
