Leave a Review PulsePoint Respond
Some things that should be added.
First off, I love the new look of the app. It is very clean. Some things that should be added are like the ability to change what kind of mapping app you use when you hit the Navigate button. Second of all, you should have the ability to have custom tones for different calls. Some that you put in the app and then somewhere where other people can make custom tones. Next, you should have accounts, so that people can save calls, and have alerts for specific stations and departments. You also should include like an on scene button for CPR alerts that will send a notification to dispatch saying that someone is on scene that knows how to do COR. That good with the account idea, and the next idea which is an area where you have to be CPR certified to get CPR notifications. Have a list of places that you can get certified, but only allow people with CPR certification to get notified. Finally, I just want to say how much I love this app, it has helped me out so much with stuff. Thank you for making this app. It's awesome.Show lessJohnny Calhoun
Awesome app
I love the app, it’s really useful for my local fire station. The only thing keeping me from giving it a 5 star rating is the fact that I have critical alerts on, but it only gives me alerts every once and a while. I’ve checked my settings, and I’ve checked the notification section in the app and turned them all on, but it still won’t push all of the emergencies that come into the app. If anyone has any suggestions as to how to make sure all of them get notified to me as critical alerts please let me know!Show lessGamezMatrix
Improvements
I would love to see a profile feature like previously suggested along with background of the responding citizen and their training. It would be helpful to see which citizens are responding and what training they can provide. I have advanced training through a Sheriffs office and fire station but no way of showing that on the app. Thanks for the absolutely amazing and helpful app!! Definitely has helped while on duty in a faster response time!!Show less#yolomanisawesome
Clean, simple, sharp, some more improvement ls needed.
Love the new look of the interface. I like how if i try to tap on the audio button, it’ll now tell me that that department doesn’t provide audio, bummer, but at least I now know it’s not in PulsePoint’s control. One thing I’d like to see is if we change the map to satellite, it will stay selected to satellite and Vice versa; If we would like to see traffic levels as well, then it will stay that way. And one other thing I noticed is that not all calls no matter how minor they may or may not be actually don’t show up. Say a neighbor has medical episodes as a result from drinking too much in the past and the fire department is the only responders to them, not all of those calls get reported or show up in pulse point. About 98% of any calls actually get reported. Another thing is that I only get alerted for random calls even though I have everything selected for notifications. I could get alerted for something across town yet say a car accident down the street from me doesn’t alert me, I do t quite get that one.Show lessCplMSO
Developer Response
OK, we will persist those settings in 4.3 for you. Send us a note at support@pulsepoint.org and let us know which agency this is in regards to. Thanks.Love the idea
As a paramedic I love the information but I believe the details are too generic when identifying a medical emergency. I respect the HIPPA laws but if you were able to rate the medical emergency from a low to high response it would be better information for the first responders. I wish there was more detail in the description. Also I’ve noticed that many people that have the app become nosy and could show up on a scene prior to first responders where a domestic situation is going on.Show lessCVM69
Ideas for improvement
This is an amazing app and love being able to listen to the fire ground dispatches. Two ideas that I would like to see added to PulsePoint would be to have an option to be alerted for vehicle fires; i am aware that you can currently but they are grouped into traffic accidents additionally. There are many many car accidents a day and it would be nice to filter out just the car fires versus both car accidents and vehicle fires. Also when you click on a call and it takes you to the map, could you possible have “pin drops” of stations within that city we are currently following?
Thanks for everything you guys do!
PaulShow lessFrmnpaul
Keeping track of my husband
I love this app. It is so nice to know where my husband is and what type of call he is on. The only recommendations I would give are to be able to select a company so that you can see their calls specifically instead of having to search the list (I live in a higher call volume city). I would also like to know how long they were on scene before they are cleared. Perhaps when the call dropped and when they were cleared.Show lessCL71115
Great resource for fire dept. activity
This app is necessary as WaZe or SigAlert and other traffic monitoring programs.
Without the noise of the first responders radio monitoring app, you learn quickly where the fire department has sent its personnel and equipment.
This app helps you avoid fire department activity. You can see on the map where they are and find ways to avoid them.
It would be an Even better app if it could show where the police were involved. I’ll hear sirens, look at the app with nothing noted, then I realize it was a police but they don’t share anything. There’s no way of knowing where to avoid going. I realize that the app can’t force any involvement from the police therefore the app still deserves Five Stars.
Get this app. You get the information you need without all the noise.
Warmly, Anne.Show lessMbrokenUp
Awesome functional application
I find it incredible when I use this app and am able to respond immediately to a scene where my lifesaving skills can be productively used. The only problem I have with it is that push notifications alert me of all of the accidents/emergencies within the entire county, and more times than not, the authorities beat me to the incident, and my skills are no longer needed. Kinda wish there was a feature that would alter notifications to alert me within a custom radius of your current location, so I know what emergencies are nearby to me that I can get to as soon as 1 minute 30 seconds. Just a thought.Show lessGDoggie63
Concern about the app
Soooo I’ve been using this app since it was on the apple store and I love it. I use it for response to fires around my area with my local fire company. I have a concern with this app. When I get a notification of a fire or Medical emergency, it shows it late. Example, structure fire comes in at say 6:00pm but when I get a notification about it it’s 6:06pm. So that’s the only downsize I don’t like about this app. If you could look into that and fix it that would be mostly appreciated thank you for you’re time.Show lessDylanfire34
