Leave a Review PulsePoint Respond
Great overall!
This is a very useful tool overall and the notifications come in as soon as the call is entered. A few things I’d like to see in the future would be the ability to turn on notifications for medical emergency calls. Also, it would be nice to be able to make custom notification sounds, and also maybe have an account system so you can save certain things to your account, and all your settings transfer between devices. Also maybe separate notification settings for each agency.Show lessIcyHitter
Great app but...
I’ve had this app for a few months now and it’s been great! Easy to use and it’s good to know what’s going on in my community. Recently though it hasn’t been tracking anything that’s going on. At first I just thought that it had been a quiet couple of days but it’s been doing it for a week or more now. Every time I open the app it doesn’t show me anything. Anyways hopefully it doesn’t keep doing that cause I really do like this app!Show lesskbobby711
Love the app!!
I have had the app for years and have responded to multiple medical emergencies. Fortunately, EMS almost always beats me to the scene, but it’s nice to know there could have been help on scene if needed. The only thing that I believe could be improved upon is the fact that there is not an option for medical emergency notifications, and an address is not given when there is a medical emergency. I believe that adding these two features would be helpful and beneficial.Show lessS Stern
Great app, but could be better
All of my coworkers use this app. About 1600 of them! It works great giving us a jump on emergencies. It’s almost perfect. Except....I don’t use it at night along with many others. There are way too many incidents throughout the night all over the city. I would be up all night if I leave on all of the notifications. It’s like listening to radio dispatch tone after tone and most of the time isn’t you. I would love to see settings for individual companies. For example, if you set your company as Engine 1, your phone would notify you if the incident involved E1. The phone could be set to ring, vibe and/or even turn on your phone light for a length of time. With today’s technology it shouldn’t be that difficult to accomplish. This would also be a great option during the day. Every report of a fire notification has fireman on edge for several seconds and we all pull our phones out to see the location. Most of the time it involves other stations and a majority of them end up being nothing. There is no reason to continuously alert members for a run they are not on for no reason, unless they choose too. Love the app and will continue to use it, but sorry PulsePoint, you are not user friendly when we need to get some sleep.
Columbus, OHShow lessCbuke
Great App 1 Flaw
The App And Great Go Know What’s Going On In Your Community Would Like Nassau County And The FDNY to be on the app as well for people who forget the scanner and travel a lot not knowing what’s in Nassau when I’m in the area it would be great for the FDNY and Nassau to be on the app as well and for the notifications to be open for all calls when still active and to appear on the map as they happen and more notifications like a landing zone and rescue and brush fire and all of the type nature calls there is for all places other then that solid good app and I definitely recommend getting itShow lessSweatyPantiesEater
Toledo Fire and Rescue Department
PulsePoint is a valuable asset. We know what’s coming before we are dispatched. We get a jump on things as well as having pertinent information that allows us to prepare for the run with a significant head start. I also use it when I am out of town, being an EMT I have seen an incoming run for the jurisdiction I am in and realized I was in the same building as the person who called 911. I was with my daughter who is an RN. We were able to intervene several minutes before the fire department was able to get there. I also like having the information regarding location of defibrillators in public places.Show lessHeffnerhun
Developer Response
Thanks for taking the time to write a review. We love hearing those on the job are finding value in PulsePoint - both on duty and off.Great information
It’s a great app to let you know what’s going on around you. My only suggestion would be to allow you to limit the distance you get alerts from your location. Sacramento fire covers an huge area and it would be nice to limit my alert feeds to just a few miles away from my location.
I also work in an area that is the corner of 3 different agencies but can only choose one to follow. Again it would be nice to have feeds from all agencies but limit my feeds to just a few miles around my current areaShow lessRamrod the third
Great App! Certainly room for improvement
I have to say I love this app! This is exactly what I have been looking for. After reading some other reviews/requests, I agree with all of the upgrades that could happen in the future. The thing that I would like to see is the exact address listed for the calls, and the exact description of what it is. As of right now it only shows the road (no house number) and if it’s a medical emergency. It would be more helpful to see something more along the lines of “Charlie response, 67 year old male, showing signs of cardiac arrest.” Something a little more descriptive would be nice. With all that said I love this app and am looking forward to seeing any improvements in the future!Show less@therealbatman
Developer Response
Thanks for the kind words! The professional version of the app (Verified Responder) does what you looking for. It is only available through a connected public safety agency. Learn more here https://www.pulsepoint.org/pro. Feel free to reach out to us anytime at support@pulsepoint.org.Excellent app
Really love this app and use it to listen in on fires all the time! I'm a volley and I love being able to see what's going on in my area. Right now there appears to be a glitch because the app is only playing the dispatch channel, however, as opposed to patching through incident channels like it used to. I would also love more freedom to switch between channels and control which one you're on so that you don't have to listen to two things at the same time, which gets really difficult and often makes me miss parts of transmissions.Show lessSrghk
Very unique
I hate when apps ask for location even when your not using the app. But saving a life is a bit more important. I have not noticed any drop in battery life and truly believe they only tune into your location when CPR is needed. Being certified I hope I’ll never have to use my skills but I am happy there is this tool to save lives around you without it there could be someone needing cpr around the corner and you’d never know.Show lessSpace799
