Online syncing of account and bill pay is horrible
I have been trying to set up online bill pay to this account since November it’s still not set up and I can’t use the automated system so each month I have to pay a $10 fee to have a rep take the payment it’s not fair and not right and each month I am told it will be fixed by the time my next payment will be due. It’s still not fixed!
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i am thrilled that at the end of the year Kinecta sends out all credit card transactions.
I very much appreciate having a mortgage, being able to re-finance, having an on-demand signature loan and my credit card through Kinecta. I also appreciate the checking and savings account service.
Love Kinecta’s Mobile App
Why would you fight traffic when you can do pretty much anything on your phone -securely. Love the biometric facial ID option. Foolproof.
And it does so much! Can apply for a loan or credit card, move money, pay bills, deposit checks!!! It’s awesome
And it does so much! Can apply for a loan or credit card, move money, pay bills, deposit checks!!! It’s awesome
Unable to transfer
Unfortunately, I am unable to transfer money from my house bank, Wells Fargo, to my credit card directly. I must first transfer the money to a pre-established savings account with Kinecta, And then transfer money from the savings account to my credit card. This is an additional step, and additional time, that is redundant and ridiculous.
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A Lame App
I use other bank apps on a regular basis, but Kinecta’s seems to miss the boat in some major areas. Making a loan payment from an outside bank cannot be accomplished without difficulty if at all, and then with a delay of several days. Transferring funds into a Kinecta account is also lame. When it can be done, the funds are zapped within 24 hours from outside account and remain somewhere in cyberspace limbo for several days until they land in the target Kinecta account. That is simply not acceptable.
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Mobile access to business essential a/c
It makes me happy to have access to my business financials at the touch of a few key strokes when the need is “now” like many things these days working from home.
Kinecta On-line
This app is the easiest to use on my I-phone. I can do everything except get cash from my phone. But I can easily move $ between accounts so that I can check my balances and complete my transactions before going to the ATM to get cash.
Problem with ATM quickly resolved
I had a car payment pending and deposited money to cover the payment, but part of the cash deposit was held. The representative was able to have the funds released while I was on the on the line. Easily confirmed with this ap. Thank you!! 😁
Needs updates
The app works great, however it needs to be updated so all the features work under ISO 13. The auto alignment and snap when taking a picture of the check for Mobile Deposit is gone or doesn’t work.
Deposits
I bank with Kinecta due to a loan on my vehicle and while setting up automatic payments for that was easy, I cannot for the life of me figure out automatic payments towards a credit card I got through this bank! I don’t reside in California so making payments has been extremely difficult as the only way I have been able to deposit into my account is by check which processes days later. I wish Kinecta had ZELLE but I understand federal credit unions are relatively cheaper for a reason but a very minimum make it easier for people to pay you back!
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