Great Network, Intuitive App
Having access through their network is invaluable.
The app is simple to use and provides all necessary functions without big bank advertising.
The app is simple to use and provides all necessary functions without big bank advertising.
Your banking technology is outdated with no true tech support contact
You need better banking technology Website says access denied with correct login credentials. Tried calling for tech support and it’s a long wait, tried the call back option and never received a call back. Would love to see Zelle option in App, make a payment option for Car payment and more. We have our home loan and car loan with Kinecta and starting to question if I will finance again with Kinecta. You guys need to improve your banking technology!
Show less
Password
My password didn’t work even though it was correct. Happened several times and had to reset on my computer. Turns out it was because my iPhone wanted to remember my password so the App wouldn’t let me sign in until I shut off the remember password icon. Ridiculous! Let the iPhone remember the password!
Show less
My Credit Union
Professionalism comes from training, kindness , and practice. Even the website at Kinecta is direct and easy to view accounts and transfer funds. We are physically challenged (disabled) and Kinecta heard our idea and adopted it on a trial basis. Now years later; it works. Join Kinecta, they (we) are real people!
Show less
A five star Kinecta Federal credit Union
Name: Vivian L Woodworth, I have been with Kinecta for 39 years and the employees are wonderful and extremely helpful when you need help! They’ve helped me through many things and have taught me the banking system. I’m still learning.
Tomorrow I will have them help me set up bill pay.
Definitely recommend Kinecta Federal credit union to anyone, also if I hear of someone looking for a place to keep their money I will let them know about Kinecta. There just isn’t any other place that’s as good and helpful as Kinecta and it’s employees.
When I first joined Kinecta it was known as Hughes Federal credit Union, thank you for letting me be a part of you!
Vivian L Woodworth
Tomorrow I will have them help me set up bill pay.
Definitely recommend Kinecta Federal credit union to anyone, also if I hear of someone looking for a place to keep their money I will let them know about Kinecta. There just isn’t any other place that’s as good and helpful as Kinecta and it’s employees.
When I first joined Kinecta it was known as Hughes Federal credit Union, thank you for letting me be a part of you!
Vivian L Woodworth
Show less
New to me
I am struggling navigating Kinecta as I find their website all around to be more cumbersome … however I received outstanding Tech Support from Elise in Bill Pay Support and also from her regarding changing certain Settings in Safari to assist with compatibility. Being with Xerox XFCU for 20 years, I was in the groove comfortably navigating their websites on my Apple desk top and iPhone and yet still feel improvements can be made to accommodate those who aren’t so so tech savvy.
Show less
USERPASS LOCKOUT
The app itself is designed well enough and definitely beats the old Xceed one… but it locks me out almost every time I want to check my balance, even if I type the right password on the first try. I have to change my password each time just to get in. New passwords aren’t allowed to match ANY prior ones, so this is getting pretty tiring.
That said, this is probably a problem with Kinecta’s online banking database as a whole rather than just the app.
That said, this is probably a problem with Kinecta’s online banking database as a whole rather than just the app.
Show less
Transfer notes
When making a transfer from one account to another it is very helpful to have a note option in the transaction screen. When looking back several weeks or months it’s helpful to refresh yourself why you made that transfer. It was an option on my Xceed account that was used on every transfer. Thank you
Show less
Does not let you paste password
I have a very complex 20 character password that I can typically then paste into individual logins. Since each one is different, for security, there is no way of remembering them. Apple allows you to secure passwords in its system, but the Kinecta App is not compatible. Ok, so I simply go get the info inside of Apple passwords and copy the password. Well, KINECTA programmers, in their infinite wisdom, will not allow pasting, on an apple product!
Get with the program and fix this glitch!
Get with the program and fix this glitch!
Show less
Pastor of Administration Danita Carroll
This was the best experience me and my colleagues have ever had in our experience with banking institutions. Two word on why this experience was the best “Marvin Soriano” and his staff. Polite, courteous, welcoming, informative, inviting to new accounts, easy to talk with; you name it they were all that and more. Thank for hiring people like this staff at your Redondo Beach branch!.
Show less
