Very annoying
I noticed lately that every time there’s an update, I need to go thru all account verification to be able to login to my GCash account again. And sometimes, it takes sooooo long for the OTP to be received on my phone. You’re making it sooooo frustrating for everyone just to login and check. It’s like in every update, you’re hoping GCash account holders won’t be able to login to their accounts so whatever amount (especially the big ones) in those accounts will be yours??? Just wondering…. 🤔🤔🤔
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Unexpected error after update
Palagi na lang palpak update polpol dev ninyo. Kung nasa beta pa yung new version ng update ninyo. wag niyo muna ilabas hanggat madaming issue. Parang tanga dev ninyo eh.
Tulad ngayun maayos nman dati app ninyo pero paglabas ng bagong update ngayun hindi na naman kami makalog in. Na try na mag uninstall at install ulit pero error pa parin. May pa face verification pa kayong nalalaman pero palpak naman. Vv
Tulad ngayun maayos nman dati app ninyo pero paglabas ng bagong update ngayun hindi na naman kami makalog in. Na try na mag uninstall at install ulit pero error pa parin. May pa face verification pa kayong nalalaman pero palpak naman. Vv
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Selfie scan
Ang pangit ng selfie scan niyo. Ang tanga mag verify. Ayusin niyo update niyo.
No OTP
As expected it will scam me and that's why I have never trusted this crop gcash application why did I try it again? Ok, to make a story short I downloaded gcash app because I'm working abroad and I want to make a seamless money transfer to my family after my profile was verified I transferred money worth 10,000 to tried then to my surprise why I am not receiving otp to my registered mobile number? I did all the troubleshooting to solve it even though I deleted the apps and it was useless and worst was their customer service o my goodness you are talking to their AI bot which cannot help anything then I surrendered and my money gone in just a second gcashcam...
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Unless
I open GCash before Covid deposited a large amount of funds then got locked out of Phillipines because of Covid. Globe carrier cut my service my wallet is unavailable by email.. Cannot retrieve any of the funds and my account is being closed next month because rules change you need to have valid Philippine ID to verify the account
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Pag nascam ka hindi mo na mababawi.
Gumawa nga ng send money protect nung nakaraan. Ayon, di paden narefund. wala rin
Good concept, bad execution
Gcash is virtually accepted in mostly every major or minor store in the Philippines but what makes me give Gcash this low of a rating is its unreliability. Gcash is often down or can’t handle a certain amount of users at once. With this, I can’t trust it to even pay a check at a restaurant without having to wait until its back on. Gcash is only as convenient as it is reliable.
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It works but it’s so annoying
I hate using this app because every time I open it I have to dismiss a popup. Just let me use the app. Stop getting in my way with your annoying ads. Also, why do I have to verify my phone number again and again? It’s annoying to have to go through that process when you’re standing at the cashier and all you want to do it pay for your stuff and go. The user experience on this app needs a lot of improving!
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Don’t remind me later!
As soon as I open this app I am faced with an ad. I can’t close the ad I have to press ‘Remind me later’. Don’t treat your customers like idiots, I don’t want any reminders.
There needs to be a better way of identifying yourself, half of the Philippines does not have access to a decent phone signal to get codes. I would be likely to use Gcash more if you look at fixing this.
There needs to be a better way of identifying yourself, half of the Philippines does not have access to a decent phone signal to get codes. I would be likely to use Gcash more if you look at fixing this.
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Ridiculous app
I go through the process to get into the app and then it gets stuck on the selfie photo that you have to provide. It never works for me no matter what I try and then you have to wait 24 to 48 hours before you can try to get into your account again. What’s the point of verifying to my phone or my PIN number. Do I’m locked out of my account and can’t cash out or transfer the funds. Good luck talking to human. The little AI helper built into the app id a joke.
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