Will not log me in.
I received a replacement machine with a different serial number than the one I had before.
I had previously deleted the app, after the switch, but now reinstalled it.
However, I forgot my user name, password and the serial number does not agree with your system.
I don’t know the old serial number and it would be useless (why I deleted the app in the first place).
What now?
I had previously deleted the app, after the switch, but now reinstalled it.
However, I forgot my user name, password and the serial number does not agree with your system.
I don’t know the old serial number and it would be useless (why I deleted the app in the first place).
What now?
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Falls short in my opinion
I have a Devillbiss sleep cube as well as a newer Dreamstation 1. Getting a report out of the devillbiss is a pain. To be fair it is about 5 years old. This App is a real improvement for me, but it has solvable limitations.
1. Why does it take so long to connect to my Dreamstation via Bluetooth. Even when it’s physically close to my IPhone.
2. Why can’t the app hold the data it presents from the machine rather that re-downloading it each time. Basically if you want to keep the data on your phone you’ve got to screenshot it. Basically it needs a ‘save results function’
For me these are weaknesses, especially 2.
Otherwise the interface and info displayed is very good.
Currently I don’t see the app in its current state being any real advantage to reading the window on the machine itself.
1. Why does it take so long to connect to my Dreamstation via Bluetooth. Even when it’s physically close to my IPhone.
2. Why can’t the app hold the data it presents from the machine rather that re-downloading it each time. Basically if you want to keep the data on your phone you’ve got to screenshot it. Basically it needs a ‘save results function’
For me these are weaknesses, especially 2.
Otherwise the interface and info displayed is very good.
Currently I don’t see the app in its current state being any real advantage to reading the window on the machine itself.
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No Apple Health
Was trying to find out why my sleep in the health app didn’t match up with what the DreamMapper app said, and I was dumbfounded when I realized it never hooked up together. Why? It’s not that hard even…you can do better especially at the price point of these machines….it should do some laundry or dishes for me while I’m sleeping at that price point. You could at least put a little effort in and give us our health data the way that we are used to seeing it. Please add this ability so we can use the data! Even if there is a way to export it so we can then import it ourselves, then I will up the stars.
Other than that, I haven’t had any of the issues that others have mentioned with the account and such. Added and hooked up to machine easily. Every once in a while it will pop up and not be able to connect to the Phillips server but it will still download the data from the night before. Sort of wish that process was automated. My machine stays on all the time so there’s no reason why you can’t automate it in a background process but that’s asking too much probably. I don’t necessarily love the machine but it helps and I am sleeping better now…and I’m not dying in my sleep anymore lol. Thanks for that!
Other than that, I haven’t had any of the issues that others have mentioned with the account and such. Added and hooked up to machine easily. Every once in a while it will pop up and not be able to connect to the Phillips server but it will still download the data from the night before. Sort of wish that process was automated. My machine stays on all the time so there’s no reason why you can’t automate it in a background process but that’s asking too much probably. I don’t necessarily love the machine but it helps and I am sleeping better now…and I’m not dying in my sleep anymore lol. Thanks for that!
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Dream mapper / dream maker
The dream maker is fourth cpap machine I’ve had in about 25 years. It’s certainly the quietest and best machine so far.
Dreammapper is very useful as it tells me how well my mask fits and the difference which position I sleep in as it monitors my AHI ( the count of how often I stop breathing or have minor breathing difficulties) by using the app my medical provider can check my and my machine remotely which means if I have a problem I only have to contact the team and they can see what’s going on without me having to go to them.
Dreammapper is very useful as it tells me how well my mask fits and the difference which position I sleep in as it monitors my AHI ( the count of how often I stop breathing or have minor breathing difficulties) by using the app my medical provider can check my and my machine remotely which means if I have a problem I only have to contact the team and they can see what’s going on without me having to go to them.
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It’s ok but could be better
The Phillips dreamstation is probably the best out of all of the Cpap machines when it comes to quick data transfers, the resmed took hours vs this machine that takes 1-2 minutes.. however I feel like this app could be MUCH better. Being as it is a sleep tracking device Phillips should make an optional sleep tracking ring that tracks your oxygen levels, hours of actual sleep, time spent in each stage of sleep “light,deep,rem” and the number of times you woke up. Similar to what my tempur pedic mattress does. I know there are other device like my mattress that tracks that stuff but I feel like it would be beneficial for people to have it all stored in one place. A lot of people would buy that product if it was offered.
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Disappointing
When it works it is great. But the Bluetooth is unstable and 3 times I’ve had to delete the app reinstall and try to connect. This time it works fine only for a week before throwing a sad after an apple update. I’ve had to change email addresses, I can’t access my data. Phillips should employ tech people who can fix it and throw money in to make it less clunky. Even my cpap provider hates ringing support for help and says many of her clients have this issue. Again when it works great
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Version 2.30 is broken (NOW FIXED)
Latest version of app no longer downloads correct stats from my DreamStation 2. Just started having issues with latest app update (which is oddly no longer described in English on the U.S. App Store, too?). Are time zones jacked up, perhaps? My DreamStation says I used the device for 6:32 two days ago, 7:50 one day ago, and 9:24 last night. The app, after re-connecting to my device multiple times via Bluetooth, says 6:32 two nights ago, zero one night ago, and 1:28 last night. I’ve tried rebooting my CPaP, deleting the app, re-pairing the devices, rebooting my phone: nothing has fixed the data on the app. So my question: is my doctor going to think I’m not using my device?
EDIT: 2.30.1 was resealed a few days later and seems to have corrected these bugs. Good job, developers.
EDIT: 2.30.1 was resealed a few days later and seems to have corrected these bugs. Good job, developers.
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Oh. My. God. Bad app instructions!!
Just got my new replacement machine. Set it up & thought ‘I’ll try connecting to the app’. It’s important to note here that I’ve had a Phillips cpap machine for years & have tried multiple time to connect my older machine to the app. It would work for awhile, then it would lose Bluetooth connection & it was a huge PITA to get it to connect again. When I got the new replacement machine I was sure it would work better because it’s a newer machine. Do, I reinstalled the app, logged into my account & tried connecting to the machine via Bluetooth. A half hour later the only thing I had accomplished was an escalation of my frustration & blood pressure! The app would act like it was trying to connect, a window would pop up asking me which accessory I wanted to connect to but the stupid thing was the window was bland & didn’t list any devices for me to pick from. Gah!!! I read & reread the instructions, nothing helped. Then I thought, ‘what if I change the serial number in the app to my new machine’s’? Once I inputted the new serial number suddenly, like I had found the right key, it connected to the cpap machine & i started making progress in getting the app & machine connected & setup.
So, for those having trouble connecting, learn from my experience and enter your machine’s sn FIRST! Then try connecting via Bluetooth!
So, for those having trouble connecting, learn from my experience and enter your machine’s sn FIRST! Then try connecting via Bluetooth!
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Response from developer
Thank you for your review. We are sorry to hear that you have been experiencing issues with connectivity. We would like to help you resolve the issue so that you can continue using DreamMapper to monitor your therapy. Please contact us at softwaresupport@philips.com or by calling us at 1.855.699.6276.
Cream in my Coffee
This is is as important to me as my morning coffee. This is the second thing that I do after turning on the coffee pot.
I check my numbers to see how well the night went and this lets me know how my day is going to be.
I have also been told that I pay to much attention to the numbers and shouldn't get stuck on them. This seems wrong and the numbers tell the whole story. I will keep using the app as long as it stays up and running. I have had very few down times with it and hope it continues to be that way.
Thank You
I check my numbers to see how well the night went and this lets me know how my day is going to be.
I have also been told that I pay to much attention to the numbers and shouldn't get stuck on them. This seems wrong and the numbers tell the whole story. I will keep using the app as long as it stays up and running. I have had very few down times with it and hope it continues to be that way.
Thank You
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Richard
It has given me nights of decent sleep, as opposed to awakening suddenly with my heart going like the clappers, took a long time to find out exactly what my sleepless nights were down to, one guy said I was probably having nightmares? A comment that certainly didn’t help. I can now go through the day without being grumpy and knackered. Have had just a few problems with wind , but managed to get the pressure reduced a little .
Certainly has changed my life for the better.
Certainly has changed my life for the better.
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