Philly 311 User Reviews

Top reviews

Leave a Review Philly 311
  • Terrible. Crashes every time.

    Don’t waste your time with this app... just use the website instead. The app crashed every time, but not until I had entered a bunch of information into the fields.
  • Doesn’t follow-up nor get things done

    Philly 311 closes service requests that have not been completed and does not follow-up to make sure things actually get done.
  • Great app when it doesn’t crash

    Having trouble entering an intersection name. App crashes. Otherwise very responsive in the past!
  • App no longer works on iPhone 7.

    Must be fixed so it works again. This app used to work but no longer does, on iPhone 7. Quits as soon as I start to enter details of problem I am trying to report.
  • Takes too long

    Takes too long to get anything done through this app. I’ve been reporting an abandoned car for more than 6 months and they closed my ticket. Someone finally got rid of the car in July, but just updated the app today (last week of August) that the ticket is closed because the vehicle was no longer in the area.
    Show less
  • Doesn’t load

    This app doesn’t do anything. It just sits there and doesn’t load. What a huge disappointment just like our mayor
  • Help Improve The City

    If u want action taken to improve/clean up something in Phila, then this app is a must-have.
    I've had abandoned cars towed, rubbish removed, traffic lights fixed, graffiti removed, potholes filled, etc- all within a few days of reporting them, using this app. Choosing the correct category can be confusing at times though. Also, I did Not find this app through the App Store, by using search term 'Philly 311' so this needs to be fixed. I found it by doing a Google Search.
    Show less
  • No delete option

    I wish I had the option to delete reports that I previously entered.
  • Quick responses. No app issues.

    I have used this app numerous times to report potholes and other issues. So far the city has been quick to respond and fix the issue while leaving comments of the progress in the app. Overall great experience!
  • No results

    I reported a severe pothole depression over a month ago and still no result. Never mind this depression is on a heavily traveled road next to a bus/train terminal...

Alternatives to Philly 311