Leave a Review Flikshop
No response from customer service
I’m giving it two stars because it’s a good product but I’ve been trying to contact customer service and can not get anyone to respond.
Also, just because your faculty shows up in the send to list doesn’t mean they accept these. My friend is a level 1 and wasn’t allowed to receive postcards. Check directly with the facility.Show less2468appreciate
Developer Response
Hi! Thank you so much for using Flikshop. We want to take a closer look at this for you. Please send us an email to info@flikshop.com so we can connect. Also you can always check out https://www.flikshop.com/approved for a list of approved facilities that accept Flikshop postcards.Error
App keeps closing anytime I select a picturemariealena80
Great App!
Your loved one gets it faster then regular snail mail through the USPS system.Monstersinhouse
Hard to contact
I have written several emails to customer service regarding my postcards with no response. I have gone onto Facebook and have written a message regarding my postcards. No response. I have called the customer service number listed with no response. All I want is answers as to why my postcards have not been delivered to my loved one when it has been three weeks. I am so disappointed that he hasn’t received them and I invested money into these cards. Also disappointed with the lack of customer service response. Makes me wonder if this is even an legitimate company.Show lessDuke*19
Developer Response
Hi Duke! Thank you so much for using Flikshop! Can you tell us more about this issue you're facing at info@flikshop.com? It will be very helpful for us to investigate and fix it. We DEFINITELY want to ensure that your loved one receives your postcards. Also, please be sure to update the app to the latest version! Thank you.AMAZING BUT DON’T ASSUME YOUR INMATE WILL GET RIGHT AWAY
So, this app has been perfect. I want to stress though that it could take a second at first for an inmate to receive a postcard, esp if your inmate is in a rural location and they have never seen anything like this. After getting RTS on not only letters but an another postcard app due to the way the stamp on the postcard was, I had used this knowing it had the prestamped part. That part was critical for the inmate I am sending these to in order to get them. See because they’re allowed to have pictures but normally they are scanned photo copies. It took a couple of weeks for her to get all 50 I sent her (long story short, it was someone I hadn’t seen in a long time and didn’t know she was behind bars). I kept sending them to her knowing that the lack of response was for good reason and not for lack of this apps fault too. Well she called me yesterday and told me the CO found her walking down the hall and came carrying the stack and had been accumulating for a couple of weeks now, they were just waiting on whether or not they had to scan them or could give her the original copy. She said they had never seen anything like it before, but that it made their job much easier and so she got all of them. And she cried, which she never does. But yea, this app is amazing and I 1000% recommend and also, patience. If you haven’t gotten the postcard returned to you, there’s probably something going on with security.Show lessstereowaves
Developer Response
Hi! Thank you so much for using Flikshop! We are working diligently to ensure that each of your Flikshop postcards reach your loved one, but sometimes these facilities make it very challenging for us. We are excited to hear that your loved one did receive your postcards. Thanks again for using Flikshop, and we look forward to shipping more of your beautiful pictures to your loved one very soon.Amazing app!
An absolutely innovative and powerful cause, grateful to support this app and be apart of its uprise!Cjssss
Flikshop Fantastic
I highly recommend Flikshop I’ve sent 8 postcards to my friend & he loves it! Very easy to use & affordable. Love Flikshop!Flikshop is Better
😍💪🏼
Ok so love. They made an error I didn’t receive my 10 credits i paid for but they gave me a refund and 5 credits to the account for my troubles because i did email a few times with screenshots from the bank. The turn around time was 5 days. Thanks flikshop. 💋💪🏼PrincessDezzi👑💅🏼💋
Developer Response
Hi! Thank you for your feedback! If you have any questions or concerns, please contact us at info@flikshop.com.Doesn’t have the jail I need
I need Clark county jail Springfield Ohio, would have been nice to know u don’t send to that jail before I spent 30 min preparing the post card, maby have the app set up where you search for the facility first to avoid this problem.tophernum5
An amazing app
I have been using this app regularly for about 7 months and I love it! It is easy to use, makes sending postcards person and meaningful, and the customer service (if you need it) is responsive and helpful. The post cards and pictures are good quality and the pictures can be separated for ease of storage. Thank you!!!Show lessGMnClemFam
Developer Response
Hi! We are really glad that you like the Flikshop app. Your support and voice are very important to us.
