Stanford FCU Mobile Banking User Reviews

Stanford FCU Mobile Banking
Stanford FCU Mobile Banking
Stanford Federal Credit Union

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  • I like the SFCU App

    Because I have funds in several different banks I can compare several different apps that are meant to accomplish the same tasks. The design of the SFCU app is by far my favorite in terms of usability, functionality, and aesthetics. I like being part of a credit union that puts community over profits. The SFCU CD rate tends to be higher too. I’ve already brought several friends into their fold. They are happy too!
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  • SFCU is my favorite credit union

    Basically anything expected from a major bank can be found at SFCU. Great service, attentive staff, convenient locations make SFCU one stop shopping. After 25 years membership there’s no better institutions that offer level of personal service as SFCU. Finally, they never rest on laurels and are always looking for a better, more convenient way to serve customers. SFCU Banking app has gone through several transformations designed to push bar higher in ease of use, and functionality for their customers. I could not be more pleased.
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  • Has all basic function but Still a lot to improve

    This app is OK. It has all the basic functions, but the design is not intuitive. You need to put some time to find and get used to the path. Also some functions have bugs that are needed to be fixed. For example, I signed up for the e-statement to save the trees. It kept kicking me back to the hard copy statements. Until I contacted the customer service, I realized I need to sign an agreement for e-statement, which was never show on the app when I signed it up.
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  • Rate app

    I believe the app is super efficient and easy to navigate once you get used to it. I really like the fact that I can see my Stanford credit card information. However, it would even better if there were a way to pay it without having to manually add it. Oh, and an easier way to contact the bank. You know search for number etc.
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  • Customer friendly bank

    The full website and the mobile app are functional and intuitive and hardly ever breakdown. I have never seen an error in my account at SFCU. Their customer service and IT help are responsive and friendly and problem solver. They do not compromise on quality of their agents.
  • SFCU is my favorite credit union

    Basically anything expected from a major bank can be found at SFCU. Great service, attentive staff, convenient locations make SFCU one stop shopping. After 25 years membership there’s no better institutions that offer level of personal service as SFCU. Finally, they never rest on laurels and are always looking for a better, more convenient way to serve customers. SFCU Banking app has gone through several transformations designed to push bar higher in ease of use, and functionality for their customers. I could not be more pleased.
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  • Credit Union

    Great place to save, website is very good to check things out. $ transferred and saved. Great concept to continue. Love your app. More apps should be like your app. Menu with all on it and sign out on same menu. Don’t like it when you have to hunt down the sign off button. Nice Appearance!! Like apps that have an exit button on each page!
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  • Last update made alerts worse

    I have always enjoyed the app. The latest April update alert settings is not working for me. I liked getting a text after every transaction, that was how I could detect fraud right away. New update removed the alert. I went back to settings and my alerts are all on. I removed the app and installed it again, and I still can not get the app to alert me on any transaction done with my card.
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  • App usage

    I think the credit union online part of banking has come a long way for the better and I like The app because it’s Easy for deposits and most banking needs. I have yet to visit a branch in years. However I do appreciate my member service folks when I call in so please don’t go anywhere I’m happy now that our debit and credit cards allow touchless option which came in useful during covid-19,however touch less option is not completely touch-less because you still have to touch pad to enter password boooo Bibi Soto
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  • Stanford Federal Credit Union

    The employees at the Tressider branch are outstanding. They meet our individualized needs as a student organization acct and they’re extremely professional when you work with them.

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