Leave a Review Stanford FCU Mobile Banking
work in progress
while most of the other bank apps are so easy to use sfcu apps remains slow and sometimes frustrating to use. I have sfcu as my major bank but i wish they make the apps simple and easy to use. trying to do paperless statement is almost impossible, i had to contact customer support to do it for me after several trials using my apps setting. im not sure if it worked because few weeks ago i received a paper statement . i also tried depositing check using the app, it didn’t work. i hope they improve the apps. thanksShow lessbhafz
Hard to function when needed overseas
Not much use when overseas. For instance, can’t move money without having access to a US phone, even if email authentication is set up. A little ridiculous, which stinks because unlike nonCU banks, SFCU doesn’t skim on exchange rates, charge outrageous ATM fees abroad, etc. It’s a shame the app isn’t better—SFCU is great most of the time.
UPDATE: App no longer shows SFCU accounts when trying to transfer money to another account. Therefore cannot transfer money through the app or the website. This is ridiculous. 0 stars.Show less—na
Reliable App
Great app, features are great! I pay my bills check my balance deposit my checks. I had some issues with the app crashing but SFCU resolved within a day. A simple update brought my accounts back up.Lisa Conchas
Convenient and works well
Don’t have to make special trips or mail for the occasional check deposit and we can do most of our banking from the mobile appBay Area Pete
Needs REAL Alerts
This app is okay, but it lacks one major thing: alerts. If you request a push or text alert for, say, a credit or debit transaction of a certain amount, or if your balance falls below a certain amount, SFCU sends a vague alert that a transaction “matches your criteria.” This then requires you to log back into the app, and navigate to the secure messages to find out the exact details. That entirety defeats the convenience of an alert. Please just tell me the transaction amount and my account’s current balance in the text or pop-up and *actually* save me time and effort.Show lessPaintTheSilence1218
Easy to use
Awesome functionality- good as any bank. You can do everything you need to do and more with the app (not true for all CUs)! And keeping your money here you avoid funding fossil fuel extraction, political contributions and other nefarious things big banks do.S(t)anford
Easy to use and very secure !
This app has many more security features than any other financial app that I have.
In addition, all the information regarding my account is available and accessible.
Also, I have called customer service multiple times and was very pleased with the help that I was given.Hot Stuff 🔥
Good bank
I was a victim of fraud check when I was younger and ended up getting reported to the Federal Trade Commission, which led to years of all banks (Chase, Citibank, Bank of America, etc.) rejecting me from opening a new account in their banks. SFCU was the first bank to allow me to open an account, although only a Savings account it was still really relieving that I finally had an account with a secure bank again. I now have a checking and two savings accounts with them and couldn’t be more proud of myself for never getting overdrafted, or in any other disputes with the bank. Thanks SFCU!Show lessevajee3
Awesome APP
I am a new client at Stanford Federal Credit Union and I have received excellent customer service, online and in-person. I’m looking forward to a wonderful financial relationship. Thank You for being there, during this unprecedented time.MHPurpleSoul
App Problems Since last update
I extensively use this app because like everyone I am always on the go. However, since the last update I have had the same problem come up and it is starting to get very frustrating. I noticed that if I do not use the app for a few days it stops working and will not allow me to log-on. Keeps saying “error server cannot be reached at this time, please try again later.” The only way I have been able to fix it is by deleting the app and reinstalling. Really frustrating because then I have to reregister my device. Please fix this!
They fixed it and it even better! Keep up the great service!Show lessGs Unit
