Leave a Review Stanford FCU Mobile Banking
Good App
The SFCU Mobile Banking app works well. The options are organized intuitively. It is easy to navigate and responsive. The app has been stable for me on the iOS platform.
I like that I can transfer to/from external accounts as well as between internal accounts.Willie Rock
App usage
I think the credit union online part of banking has come a long way for the better and I like The app because it’s Easy for deposits and most banking needs. I have yet to visit a branch in years. However I do appreciate my member service folks when I call in so please don’t go anywhere I’m happy now that our debit and credit cards allow touchless option which came in useful during covid-19,however touch less option is not completely touch-less because you still have to touch pad to enter password boooo
Bibi SotoShow lessb. W. S
SFCU are the best lender, period
Need an extra star to be honest, they go above and beyond for their clients. Can’t say it enough, if you’re not banking with SFCU you’re probably getting bad service and even worse rates on your loans.
If you ask for help, you can have faith they will be there to guide you, and their management are in lock-step with their front-line workers in terms of customer experience.Show lessCold Food 30 min late
I use the app more than I do logging in on my web browser!
I have always preferred logging on to my desktop computer to handle banking matters so when an SFCU encouraged me to get the app, I was hesitant. I figured I’d give it a chance just in case.
That was 2 years ago. Who knew that since then, I’d deposit checks, apply and get approved for a loan, make credit card payments, and transfer funds completely on the app! It’s incredibly easy to use and very intuitive. There have been a few times I couldn’t find a feature so I’d ask an SFCU rep and they’d tell me how to find what I was looking for! Overall, I’d say that I use the app more than logging into my account on my desktop computer.
I love the app and am so glad I have it. I encourage you to get it on your phone!Show lessBlueandmagenta
Very easy and secure
I am so impressed with the sfcu app. The face recognition sign in is great! After that it’s easy to access the information I seek, pay bills and move money between accounts. I’ve been a member for a little over a year now and I couldn’t be happier with my decision.carolkip
I can find things!
Great app I can find things I need unlike other bank apps, I don’t have to spend hours on here just to find out what is going on with my funds.
Amazing customer service, quick to respond and LOCATE the issue I am having.
I would love a call back feature, like if you don’t want your giving to charities to be auto deducted. Or some other emergency occurs on the account.
An alert would pop up and say we have notice irregular behavior on your bills or auto pays. Would you like a call back on this issue(and give the date and account in the alert) or give you time to resolve the issue. That way I can press yes and immediately be talking with someone about and issue with accounts and money in and out.
Great app. I want new themes for my account on my app. Customizable backgrounds and colors. And Dark mode!!! I would love dark mode to be a feature!Show lessMattSchlottmann
Lots of bugs
In this new version. Logs me out when I try to do a transfer. Repeatedly show error dialogues when I am just trying to log in. Asks security question every time shouldn't it learn this device is secure? Not adequately tested needs more workA software professional
Need Better Bill Pay and Check Deposit Features
You need a better bill pay feature, both for the app and your traditional website. I don’t have any info on the address the bill is being sent to. Compared to traditional banks (BofA, Chase, etc), the interface is confusing even for a technologically savvy person. I know those organizations have more resources, but the layout is just not the best.
Also, I can’t view my deposited check images, so it makes a pain for traceability.Show lessSFCU Feedback
Functional, could use some improvements
I can do everything I need, though it’s sometimes a bit more complicated than it needs to be. Example 1, scrolling through my transactions. I can’t scroll without the left hand navigation menu popping up and covering the transaction list. Example 2, scheduling donations. I have to manually plan each monthly donation, instead of authorizing a recurring monthly transaction.Show lessTickled by this :)
Works Great !
The Ap for Stanford Federal Credit Union is easy to use and has a lot of great tools available at your finger tips. I can check my credit score, free of charge, to see how I’m doing. Check bond rates and even request a loan or apply for a credit card. Definitely great perks available to members! I’ve referred several friends and family members to the Credit Union.Show lesstls66
