Leave a Review BRiMobile
The Worst App
I tried logging into my account. I get a message that I don’t exist. I was able to log on through the website.
I wish I could give it 0 stars.Vomitoria
It’s a mess
This app is a mess. The transactions aren’t in any particular order, they’re not separated by account, and they’re not even clearly labeled on credit vs debit. It makes no sense at all that you can’t click on an account to see its transactions. It’s almost unusable.tonyab11
Not a good experience
Same experience as everyone else. Not user friendly but have no choice.Vosburg8L
Crashes non stop
This app crashes non stop. Multiple times. Very frustrating. Please get this fixed. We have no other option.johnbarron1985
Registration Doesn’t Work
“Page Note Found” - impossible to register. If a company can’t handle simple IT, I doubt their managing my personal information safely. Hopefully all companies drop this joke of a company for their FSA benefits.321ryr
both app and website utterly terrible
honestly, the website is super buggy and the app is probably 10 times worse. It all just speaks volumes about this company. If you were looking into them they are terrible.Oneandonly96
Fair, when it works
This app is pretty bare bones. It has basic functionality and works OK some of the time for those basic functions. However much of the time the app is unstable and just shuts down midway through submitting a claim, etc. Looks like it has been over a year since the last update so clearly BRI doesn’t care much. And it doesn’t help that it is challenging to get human assistance when calling customer service.Show less3ajs
Awful
BRI is awful. The customer service is useless. They are unresponsive to emails and inquiries. Call wait times are 30 minutes or longer. The site is hard to navigate and understand.
Employers, stay away.Tinyzippy
Not a benefit
Product not accepted at Sam’s Club even though Sam’s accepts such products (HSA/FSA CARDS) and other credit/debit providers same as Master Card (this one) Additionally, Bri is unwilling to provide a list of in Network retailers where this product is accepted. Customer support told me to do the check and see method. I am expected to drive to the store and walk through the store and then attempt to check out and if that fails, I have to do it all over again. This product is not worth the money it gets. Intentionally by default difficult!Show lessTrademark111
Awful
Awful App—plain and simpleTimotheus E
