Unreliable and frustrating
The company I work for switched from Kronos to Paycor and it’s been a nightmare since day one. Many people had trouble registering,?then when they finally did the app couldn’t recognize them. It still happens. I’ve tried to clock out while standing IN the building and I was “Out of bounds”. Countless times my “pending” punch was never was accepted so I’d be working and not clocked in. Also a number of times I’ve tried to sign on and the app couldn’t recognize my profile. Sometimes it works, most times it doesn’t so we have to write down our times so our manager and manually input them. We can’t check our times because the app, again, says it can’t recognize our profiles. This app is a complete mess!
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CUSTOMER SERVICE NON EXISTENT !
Too many issues with this app to not be able to get in contact with customer service! They locked my card and I’ve been calling and every time after I’ve been on hold for nearly 30 mins, it says “no one is available to assist you.” Then hangs up on me! If I try to contact them through the app for text support, the app “times out” conveniently as I get closer to being “number one in line”. It’s ridiculous! I even went into the app and changed the settings to NOT time out for 20 minutes! Starting to honestly believe they just don’t have customer service. And yes I tried to unlock the card through the app, it won’t let me. Says I have to contact them! What a joke!
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Terrible in almost every way
Where do I begin? This app is one of the worst performing apps I’ve ever used. Unfortunately, I’ve been stuck with it for almost 3 years now, and I can’t say it has improved at all in that time. There are constant bugs and issues. Time clock punches will show submitted but then show as “unprocessed” (which you can only see on the website, not the app). When you submit a punch, it usually takes several seconds before the screen makes any updates to show you actually clicked the button. Then several minutes before showing your correct time card. Employees consistently have issues with their time cards every week, which requires time spent manually adjusting time cards every single week. This app and system is trash. I look forward to the day we switch to another service.
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Constantly missing punches. Have to reinstall every month
This app has been AWFUL recently. I constantly have to get hold of HR to fix my time because it will say “punch captured” and then it wont actually log it. Or worse yet. It will actually log the punch out but it wont SHOW IT, so an later when I go back into the app to make sure it did, because I dont trust it, it will show me still clocked in, so I “clock out” and then it actually clocks me IN! So then I have to have HR FIX TWO PUNCHES!
I absolutely cannot believe how bad it is! For a few weeks after I reset my phone completely, it was better, but its just awful again!
Its terrible with slow internet connections, which is all I have where I work!
I absolutely cannot believe how bad it is! For a few weeks after I reset my phone completely, it was better, but its just awful again!
Its terrible with slow internet connections, which is all I have where I work!
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Sign in not working
I’ve made a account as my work has started using it. Well I made an account. Then I went and logged it. Said it was incorrect checked spelling and all. It was all right so I went ahead and reset my password wrote it down again and all, Once again invalid. Logged in on my computer worked fine same everything. I don’t understand why this is even a problem. I would love to be able to report the problem in the app but don’t see the option to. Hopefully this gets some where and they fix the problem.
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It’s not bad but if I need my money sooner I am unable to access it
There are millions of apps that offer daily pays and pay advances but this one offers no kind of assistance to its consumer or their employees.! I feel like had this company had a way to access my funds ahead of time, it would be an amazing app.! But for now I can only give it a one because I can not access my pay rate, my hours or my schedule on. To top it off , I actually had an emergency situation and needed to access my pay earlier or atleast the hours from the day prior to assist me. Nothing there is not one app that can allow you a payday loan with this company as the name that goes on our checks.
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Oh Happy Day!!!
My Company is finally getting rid of this wretched app! I currently have about 12 apps I use for my job and this is the only one I absolutely loath. However, the dog days are finally over. Enough employees complained to the company about how bad this app is that a general consensus was reached and our higher ups were finally forced to ditch the trash for a much better experience elsewhere. It’s as though the clouds parted and shined its holy light down to earth as these words graced my ears “We will moving to a different time recording platform.” The Angels began to dance in the heavens and rejoice to the sound of these spoken words at the Q4 meeting. So long, Paycor. While you are ruining lives across the globe and that does sadden my heart, your rain of terror comes to an end in my life and many of the employees I work with. May you rot in the underworld where you belong and I pray that Lucifer has mercy on your soul.
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Worst Payment APP I’ve EVER used!!
This app is extremely inefficient. It does NOT tell you how to do anything. It does not give you prompts. It does not tell you how to verify an account. And the customer service telephone number is a complete JOKE!!! No one answers!! You must wait forever and ONLY the administrator can talk with an actual person!! What if it’s after hours??? What if your office is closed??? What if your HR administrator is on vacation??? You make NO allowances for true help. I will be telling my company CEO and Controller to SWITCH TO A MORE EFFICIENT COMPANY! Paycor is extremely poor!
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not the app i thought it was
i thought this was an app i could use for scheduling purposes but not only did i find out my work days were not listed on my account
on paycor that my employer requires me
and my co-workers to be able to use, i also found out that i am still shown as working for my former employer on there which means when i transitioned from one job to the other due to both being the same company, on paycor i did not & i dont know if thats because of the app or both my former and current employers not updating the system on paycor but either way i gave up on the application in the end sadly. hopefully nobody else will have this kind of difficulty with paycor. i realize that the app is called paycor instead of schedulingcor so im not denying the application of its purposes possibly served with other members joined on paycor
on paycor that my employer requires me
and my co-workers to be able to use, i also found out that i am still shown as working for my former employer on there which means when i transitioned from one job to the other due to both being the same company, on paycor i did not & i dont know if thats because of the app or both my former and current employers not updating the system on paycor but either way i gave up on the application in the end sadly. hopefully nobody else will have this kind of difficulty with paycor. i realize that the app is called paycor instead of schedulingcor so im not denying the application of its purposes possibly served with other members joined on paycor
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Problem with the recent update..
I’ve had this app for awhile now, and it has been better than any of the other apps I’ve used for work out there, but with the new update, it brought new problems. This morning I went to look at my schedule, everything was running just as smooth as it usually does, then BAM! The app COMPLETELY freezes! Now, at first I figured it was just me. So I decided I’d try again later, only for it to happen again. I try over and over just to look at my schedule and everything Insta freezes and I can no longer scroll through. And at this point it’s either I forcibly exit or it kicks me to the Home Screen. Today I go to work, and low and behold- it’s happening to everyone else. I figured it was just me, despite my phone running well, but no. Most people at work seem to have this problem since last night! I love this app, and it’s been really helpful to me, but I get stressed out easily. And not seeing my schedule stresses me out, please help!
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