Major problems with the new Kids app
Another concerning flaw is the failure to send alerts when children step outside the designated boundaries. Geofencing is a key safety feature, but many parents have noted that the watch does not consistently notify them when their children leave or enter the set boundaries. This inconsistency undermines the watch’s core function as a safety device, leaving parents frustrated and concerned about the reliability of the product.
Overall, while the T-Mobile kids watch has potential, these technical issues—especially with the video feature and geofencing alerts—make it hard to recommend without significant improvements. For now, parents may want to explore more reliable alternatives.