Leave a Review Bluebird App
Mixed feelings on this app
This app is really good I love it until they decided to I had to have iOS system in my on my iPhone had to be 13.0 or greater and mine is in and I can't get an update higher than 12.5 It's very irritating that I have to keep going to the website instead of the app but other than that this app is really nice if it would actually work with my website with my iOS system that's in place. I also love this app because I can transfer money to this card uses for a certain reason for my bank or payroll card. The only thing is is I have the card has to be in the person’s name so if it’s in Jane Doe’s name you can’t use John Doe account. It has to be under Jane’s account. The Kaitlin names have to match, which is good. It doesn’t cost anything to do like the feature. My mom has a cart. She uses it here and there, but you can also do cash check mobile and she just gets these little dumb checks cause she’s on disability that are, like $5.10 dollars or $15 or sometimes a little little fiber checks that are from the insurance company because she overpaid or something either charge you 1% or you can get it in 10 days and they don’t charge you. It’s really nice.Show lesspoohfrgjddsgjdfdsd
Owner of IPhone 6
For two years my app has always worked great until just last week when I went to use it and it told me that my App was outdated so it needed an update, I tried the update and now after I log in, the app closes and all I’m able to see in 1 second is my balance, but can’t check my activity because the App won’t open!!! I noticed in the iOS App Store that this update or app is good for iPhone 13.0 So could that be the problem? For 2 years I’ve been using this same card and app and now, this headache. I can only check online for my activity. Please can you set up an update for folks who still uses iPhone 6, 7 and up!?! Thank you!Show lesssolid rock I must stand
Love it— just one minor complaint
I love the card, it’s easy and convenient. I feel at ease when using it and loading money onto it because bluebird does an excellent job with its security features such as verifying an attempted purchase if the transaction appears to be unusual or out of the area where you normally use it such as a different state.
I love the savings goal feature, it might be one of my favorite features this card & app has to offer. My only minor complaint is that you can’t delete a goal after you’ve achieved it. You can re-edit the goal, and have up to 6 different savings goals. I just wish you could delete a goal and recreate it later if you want.
I highly recommend this card for anybody of any age— it’s free and you can set it up with direct deposit, or link it to a debit card. You can also use it just about everywhere.Show lessBrooklyn Siriano
Surprisingly difficult, unreliable service
I initially had zero success, activating the Bluebird card on a weekend: could not activate an account or card online and this app just redirects to the website, could not buy/activate a card at Walmart (numerous attempts), Family Dollar store employees are oblivious (“what’s Bluebird?”), there was no way to reach a human being at Bluebird/Amex… it looked like this service was extinct! All this frustration on successive weekends… Then I tried on a weekday and had success, sort of. Funding the card through ACH transfer failed because Bluebird doesn’t allow two-way ACH transfers and my bank requires micro deposits and withdrawals for verification. Much harder than it needs to be or should be. Yesterday and again today I tried to add money to the account using a debit card and the service had “technical difficulties”and could not add money, with zero explanation! Similarly, it appears that Amex/BlueBird is unable to use Google Voice for 2-factor authentication.
…and FaceID consistently fails when opening the app.Show lessneal_fan
Really!!!!!!!!!
I have been with this company for a couple of years now. After 3-4 years of using this company I get an email saying they have suspended my account and I can’t deposit any money onto my account because I can’t provide them with an actual physical address. I can’t use my P.O. Box. I call them and explain my reasons for not providing them with an actual physical address and she tells me I’m sorry to hear that, but we can’t mail anything to your P.O. Box that has to do with your account. So I asked her then why do you ask for a mailing address or paperless accounts. So I’ll be definitely closing my account. Companies are so nosy. They have to have your whole life story and more. Just when you think you’ve given them everything about you, they find more information out about you and want information about that. When is enough?! Nothing is yours to keep about yourself anymore. No wonder there’s a huge amount of identity theft. If you don’t provide your information to them then they don’t get paid for selling your information to third party companies. SMHShow lessMimi19937
I don’t understand all the negative reviews.
I’ve used this app for years and years - like long enough that I’ve had replacement cards show up in the mail because my previous was expiring soon. If the biometric login breaks because you get a new phone or whatever the cause - turn it off, log out, log back in and switch it back on.. fixes it; I had that issue when I went from fingerprint to Face ID. Never tried check cashing so I cannot speak on that. This service/app has been very good to me over the years, I recall one day that the app was down but they got it back up by the next day. I haven’t installed this newest version because.. well I just haven’t yet.. but whatever - I just updated it a week ago anyway. I will come back and edit this with all the normal rage you’d expect if it breaks when I do update. Never had an issue. Period. It tends to just work fine for me. Sorry you guys get so many bad reviews when I’ve used this app for a long while without any issues and have loved it - I don’t understand really.Show lessUniquePlayerID
Edited review since the return of quick balance view
I have been with Bluebird for almost 10 years. I have no complaints with the card or service as of yet. The only thing I would say is some places don’t accept Amex. But that’s ok because I just pull cash from this account and deposit into my real bank account. I use this as direct deposit for work, school and taxes. It would be nice to have an overdraft protection option like chime (spot me) and cashapp (paycheck loan or sumn) But it is what it is. I gave it 4 stars cuz everyone doesn’t accept Amex and because there is no OD protection. Other than that. It’s cool plenty of free atms every where I go. No fees for anything. Even has free cash loading at plenty of places. Really great if you can’t get a real bank or even if you do have a bank account but just want something “prepaid”. Which is good to have when buying online because you have the option to only load what you need and if your info is compromised there is nothing else for someone to take you know?Show lessSkyyepcr
Person reading this, use something else.
I have used Bluebird for more than a decade but unfortunately this ride is coming to an end. This was a good service in the beginning, but as other card issuers came along — Bluebird seemed to remain stagnant.
At some point I started having more recurring issue as years passed; they seemed to be always have technical difficulty, unannounced maintenance, etc.. The downtime was absurdly long, often leaving me to question when I would access to my funds again.
I think the straw that broke the camels back was the new app they launched which was half-baked and missing many features that were in the previous version, even going as far as redirecting you to the website to use a feature that was not implemented in the app yet, because it wasn’t finished. This coupled with downtime, aimless errors messages that have no specifics and the app glitching constantly…I have to call it quits. I will be moving to Venmo and so far it’s a much better outlook.Show lessJamie Reese
Bluebird amex
This is a horrible horrible card company it holds onto your money until you work your way through the system and try to find a human being to even cancel the account. It is impossible you have to call regular American Express to scare them a little bit with law suit or government complaint. All just to get bluebird amex which are all the same as Amex, to release a hold on your money, they have had for eight days. The biggest deal is they act like they can’t do anything about it blaming the company you purchased from until you bring up a lawsuit or the government finance committee or anything like that and then they canal of a sudden release the hold on your money magically back in your account and then say thank you have a nice day.
Corruption at its finest, dishonest at the least.Show lessbmcd0009
Great app.
Well things are back to normal with the new upgrade. I’ve been using this app. For over 3 yrs. have never had any problems, transfers to family members, send to Walmart, add funds to card from debit/and transfers back to your debit. Photo deposits. Gives you bank account for auto deposits, or tax refunds. It’s great! Thanks! There was a glitch about 8 months ago with transferring funds around, but it just hooked you up to another online screen. Nothing a push of the button didn’t cure. All functions remained functional. Really don’t see what all the bit**ing was about! Thanks again 🙂🙂👍
Only problem I’m having now is posting this review! 😂😂😂Show lessh3lp3r1
