EE User Reviews

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  • Not good for getting help with problems

    The app has sadly limited utility when one needs concrete information or there is a problem connecting abroad. Thus one can end up with no service and consequently no access to banks etc which want to use two factor authentication - with the ultimate irony being when this leaves one unable to pay the mobile phone bill!
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  • Mr

    Awesome company. Great staff. Excellent service. Loyal customer for life.
  • So chaos, much buggy.

    There's only one reason I switched providers away from EE: their account website and app are *insanely* buggy. You would think that every business will get at least their payment system in order. Not EE. No-oh. Stay away my friend.
  • Just the worst

    This is a horrible, badly designed app.
  • Unable to Top Up on iOS devices

    Unable to Top Up when using the app which takes you to the EE online site. Never receive confirmation and always have to use desktop computer which defeats the purpose of having that option on the mobile.
  • Unable to make payments

    Unable to make payments in the app - diverts you to website which shows login error. Login error showing even when trying to access it separately.
    I love an app and it’s okay but a lot is unclear in regards to billing & there’s a lots of diverting to the website which kind of defeats the purpose of an app….
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  • Errrrr... I really haven’t used it

    So basically I’m just being a bit nice by giving them five stars but really I don’t use it because I don’t want to do it and I want to play games instead but I’m still giving it five stars because I want to.

    Ummm...soo...it’s just I don’t use it cause I’m a kid so I’m not really interested in it but it doesn’t take up my storage space so I like it.
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  • Can’t log in

    Receiving “There seems to be a problem...” error when trying to log in for weeks now.
  • Portrait mode only

    Most inconvenient. App does work but in portrait only. Also no real-time charges.
  • Mr

    Good

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