Coolest way to shop this decade
I first started using TOM a year ago to buy a pair of shoes. I downloaded the app thinking it looked cool, but it would be one of those apps I never got around to even opening. Well I opened it and as I scrolled through the various items I realized I wanted just about everything they sold! The TOM staff clearly spends a significant amount of time diligently selecting every item they sell. I have probably purchased 20-30 items throughout the past year, never had an item that wasn’t exactly as described and always high quality. I have never seen anything like it before. I wait for my “ding” between 9pm-9:10pm each night to see the latest deals and glorious new items!
P.s. - if you hiring IT staff, let me know, I can only imagine working at TOM as a mans’ dream come true, with an office full of the coolest products vendors send you to test out and hopefully get the TOM stamp of approval to make it on to you elite app! Anyways, thanks for all you do!
P.s. - if you hiring IT staff, let me know, I can only imagine working at TOM as a mans’ dream come true, with an office full of the coolest products vendors send you to test out and hopefully get the TOM stamp of approval to make it on to you elite app! Anyways, thanks for all you do!
Show less
Overall great app
This is a great app for impulse buying, especially with the 24 hour specials and store credit sales. I had only received one damaged product in my many purchaces, to which they quickly took care of by replacing the damaged art piece. It also takes a bit longer than I’m used to for my items to be received, but for the prices and deals they offer it’s well worth the trade.
This app has so many new sales each day that I am always finding something to favorite. General good quality and cheap prices make this app a must have. And the range of products is all over the place, so it’s simple for anyone to find something they like.
This app has so many new sales each day that I am always finding something to favorite. General good quality and cheap prices make this app a must have. And the range of products is all over the place, so it’s simple for anyone to find something they like.
Show less
Wrong Item Sent + Horrible Customer Service
So I ordered a new ceiling light from this site. They sent me the wrong item(no biggie, people make mistakes). I called to report an issue and they had me leave a voicemail. I also emailed them with my issues. It's been over a week, I have called numerous times(their phones hang up on you after 30 minutes of waiting and say tot try again later). I have texted them on 10 different occasions and still nothing. I had one person email me back saying they would escalate the claim on the first day, but still haven't got one response since. This is completely ridiculous to not even get a response nor action being taken. I would highly suggest using a different app or site to shop from! These people are pure hell to deal with and clearly can't run a business properly. They do not value their customers what so ever, and I have never been treated this way after purchasing a very expensive lighting fixture.
Show less
Nice discovery
Original, fresh! Only downside is that a lot of products don't ship in Canada.
