BiTaksi User Reviews

BiTaksi - Your Taxi!
BiTaksi - Your Taxi!
Bitaksi Mobil Teknoloji Anonim Sirketi

Reviews Summary

Top reviews

Leave a Review BiTaksi
  • Horrible no one wants to work.

    This is the worst app i have ever seen. Taxi all over the place but non turn on there meters. Sent multiple request and non respond. What a joke on an app or company. And the ones that take you charge there own rate and pocket the money. Horrible
  • Not much difference of the traditional way of getting a taxi!

    There is not much difference between this app or the process which should be somehow (regulated)
    Drivers STILL do not turn in the meter sometimes. Or they do charge you MORE even if the meter says a number. They want more ! They don’t give change back unless you ask( I always give more as a tip). And the worst part they still Drivers have the choice to take you or not! They asked me where I’m going to and they say they can’t? I was at mall if istanbul and all taxis asks for 150 instead of the 45-55 I always pay for the same pick up. Drop off location. If you at a tourist attraction point they will NOT come. Because they know they can find a tourist who will agree to their added price !!
    Many times the meter starts more than what is suppose to start. The opening rate should be 5.5 lira. Many times they have it at 8-9 lira !!
    Show less
  • Photo option

    For someone cant speak turkish its good to send photo from location (example in airport) it will be good to driver find you easier
  • App closes instantly

    You click on the app, it opens, it closes. The end.
  • AVOID!

    I picked up a taxi as I had just undergone surgery and although it was only 750m to walk back to my hotel, my feet were so sore and swollen. The taxi driver would not tell me how much it would be and I assumed this was because of the language differences. He drove me to a place 350m from my hotel because there was no left turn, had not put the meter on the whole journey and then told me it would be 156 Turkish Lira. I was in so much pain and so upset I just got out of the vehicle and walked to my hotel. DO NOT USE THIS COMPANY!!
    Show less
  • Payment issues

    The app worked once but hasn’t worked on mine or my wife’s phones to run the payment. We have to pay the drivers directly.
    When it first happened we already left the cab because we thought it was paid so they kept calling us asking us to pay but it wouldn’t work. We called our bank and they said it’s the merchants end that’s not working. In the end we had to depend on locals to translate over the phone, get a hold of the driver, get the drivers bank info, and they paid them directly then we paid the locals cash. It didn’t update on the app so we can’t even use it because it says we still owe, but they did stop calling so I guess they know we paid. I use the app on my phone since my wife’s is the one that got disabled for non payment.
    Show less
  • Fraud company,suggested never try use it

    Worse company ever,they are all fraud
    I took taxi from Kadikoy to sisli cost 80 tl but driver charge me 150tl and when I ignored to pay he came down and hit me
    I called the company no one answered or try to see what happened,they fk ignored my call
    Taxi driver # 34 TFD 55 Name: Cengiz simsek
  • DO NOT USE!! DRIVERS SCAM!!

    My cousin sent me a taxi through this app the driver showed up within 1 min. Upon arrival he tells me NO ENGLISH! And shows me the gps destination I tell him ok and yes. We get near and he’s still few blocks away and it’s wet and raining out lightly and he says no more pay now!! Starts to demand money I told him it’s been paid through the app and to call my cousins number that’s on the app he refuses and signals that he can’t call anyone through the app and the whole time keeps the meter running. Then he drives off with me to the Main Street stops in front of Naz Hotel and I ole with him to let me go out and find someone who can translate he agrees. I found 2 people who speak English and both refused to help. Eventually one employee from the hotel gives me the wifi so I called my cousins and they came within 8 mins just as the police came. In the end we were forced to pay this CROOK 100 when it was only meant to be 79 and we were away from our destination.
    DO NOT I REPEAT DO NOT USE THIS APP DRIVERS WILL SCAM YOU!!! THEY’LL ACT STUPID TAKE WRONG ROUTES ANYTHING THEY CAN DO TO SCAM YOU!! DO NOT USE THIS APP!!!
    Show less
  • Be careful

    I used this app once 3 weeks ago. I asked for a taxi from hotel to the airport. The app said i should pay 139 tl so I ordered a taxi. I can say i felt safe because it was 4 am and i was kinda worried. But unfortunately when we arrived the driver asked for 199 tl and when i asked way he showed me a screen from the app that said 199 tl, i was shocked but I didn’t accept to pay more. Since I cannot speak Turkish, he didn’t try more and said bye. Idk why but unfortunately I didn’t ask costumer service to call me. But ig it’s a bug for this app and drivers shouldn’t be able to ask for more money.
    Ps: I followed the way from google map and I understood he used the longest way to the airport.
    Show less
  • Useless Service

    These taxi drivers are rude
    They never show up
    2 minutes away becomes 20 minutes because they purposely drive away keeping you there just waiting and waiting and these Drivers won’t cancel the ride, they want you to cancel so they can get cancellation fees from you. Total rip off

Alternatives to BiTaksi