EndNote User Reviews

EndNote
EndNote
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  • Helpful app for mobile research, but could be improved

    This app is very handy for reading and highlighting collected papers. However, on a faceID enabled iPhone (no home button) the swipe from the bottom gesture to switch screens causes pages to be changed when viewing attached documents. This is because of the close proximity of the page selection element to the bottom of the screen. Having the pages change unintentionally is not ideal.
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  • Buggy, Clunky, Feature Barren

    The app is clunky, does not support nearly the number of features it should considering the price of a full Endnote 20 account, and it’s extremely buggy. I wish the competition was better or I would hop back to Mendeley or Zotero.
  • Checkout bookends

    Bookends on IOS and MacOS is the best reference manager with every feature you can imagine. Reading all other reviews seeing what people say can be improved makes my mind scream bookends by sonny software. If you don’t use bookends then good luck with your research.
  • EndNote still lacks Safari support

    The EndNote App’s “EndNote Click” feature/extension still lacks Safari support, years after its release. This is extremely disappointing and makes for a poor user experience for the large proportion of researchers who use Safari and are either unable or unwilling to use an alternative browser.

    EndNote developers, please do right by your users and implement proper support for Safari.
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  • A good sync paper viewer

    Less function than the Desktop version, so I can only use it for reviewing papers. It will be better if EndNote iOS can enable text highlight in paper-viewing mode (now only writing/drawing shapes/inserting texts).
  • iOS15 keyboard

    Thanks for fixing this. Order had been restored 😀
  • Keyboard doesn’t appear on iPad OS 15.

    Hi, the keyboard does not appear on iPad OS 15 making it impossible to add new references. Defeats the purpose of the whole app! Please fix asap. Thank you.

    Developer Response

    Sorry for the trouble. This should now be fixed with the 3.2 update. Thanks!
  • Needs Significant Improvement

    I switched to Endnote because Mendeley discontinued their app. I am very disappointed. I have spent more time online with customer support than using the app. The customer service is poor, too. They told me I could not do things that, with some time, I was able to figure out on my own. I have uninstalled and reinstalled the app here and on my computer many times at their direction; it has not resolved issues. Even when not dealing with the problems, it is not nearly as user friendly as Mendeley was. I will be asking for a refund. This has been a waste of time.
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  • zoom feature

    Please allow double-tapping to zoom in and zoom out
  • Unable to log in

    I have verified my account but still cannot log in on this mobile app.

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