Leave a Review Bank With United
Awful, pay attention please!
Why do people get so wrapped up in their own mind set that they do not bother to pay attention to what they are doing? This new update took away the ability to use the app in landscape mode. Not everyone is using online banking on his phone like a 17yr old at lunch break before class. Some of us use IPads like business people while we work…taking away this capability, or even worse not bothering to understand the use of this feature is surely a sign of dimwitted apathy. This certainly is a repudiation of the utter laziness of the people that put this together but also is intended as a personal indictment of the 30 something banker that could not take the time to understand what she or he was signing off on. Do better, be professional, earn your salary!Show lessRicobud
Service
April at the Raleigh Mall location has been so helpful to me. I've called her to let her know we would be coming in and she had things ready. She's been very helpful to me personally since I've had Parkinson's Disease and have had problems signing and getting organized. Great Asset! I wish she had worked for me when I was in banking.
Former Manager at UNB
Clovis LawlessShow lessX employee CBL
Review
The app is nice, but I will say that I don’t like how long it takes for transactions to come out of my account. Pending transactions can take days especially if it’s over the weekend. Also I only get text alerts with some transactions from select businesses, but not all. My suggestion would be for the amounts pending to automatically reflect in my ending balance so I don’t think I have money that I really don’t.
Other than that the app is fineShow lessmegan mays rev of mcd
Always get a receipt at the ATM!
I deposited $500 cash a few months ago and it immediately showed it as available. However, the next day it was gone and there was no record of me having deposited the cash. I went into the bank to let them know, and they said they didn’t see where I had deposited the cash either and they would have to wait until the weekend when they could count the money in the ATM machine. That was when I pulled out my receipt showing that I had made the deposit and that changed everything.! 😉 all is well that ends well I guess. But I’m very careful to get a receipt for every transaction now.Show lessTelosPego
Co-Owner of Account
The United Bank has been very good to me for at least 28 Years or however long I have been dealing with them.
If I have a question about my account I either call them or just stop in at my convenience. Kim the branch manager always has taken her time to answer any question I may have and Kelly is also very helpful.
Thank you United Bank!
Dennis E. BallardShow lessDenny Ballard
Great Service all Around
I have never had a problem with any service that United Bank offers. The in-person banking has great customer service, the online banking is very up to date, and the the call in customer service it a no wait and has answered all questions thoroughly. Best bank I have ever dealt with.CJHayes78
20 Years behind other banks.
This app is totally useless and 20 yrs behind other bank apps. It doesn’t offer a way to add other banks as a way to make payments on any accounts. If you don’t have a checking account with United Bank you’re just screwed, because there is no way to make a payment on any account you have at United Banks. No wonder United Bank is in last place. They make it as hard as possible for customers to make their payments. I would give this app zero stars, except this app requires you give them at least 1 star.Show lessBad_Grand-Paw
Oracle chose one
Everything is fine but would be better if u could turn the activation of your debit card on and off at willOracle chosenone
Very Unhappy w Your App
I have done banking with United Bank for years in WV and now in VA. You have the worst bank app I’ve ever used. I can not access it. I continually get an Error message 0014, whatever that means. No one I have spoken with in Customer Service or at my branch have any idea what it means. This has gone on since United bought out my former bank in VA. I don’t have difficult with other online banking apps. Apparently the solution is to close my accounts and move to another bank.Show lessMitziePenny
Could be better
I believe app can be made must better. Do not ask to re-enter phone number to register for online banking. You already have one on file. There are some items which can be enhance. IT team need to peak over other online banking to make it competitive.Timmy134
