Leave a Review Bank With United
They Have My Back
I am going through a divorce. Things have been overwhelming and stressful, to say the least. However, every single time I have a need for help, or a question, Ms Audree M. Riefer has had my back. No question/situation/banking related issue is beyond her scope of knowledge. She has NEVER let me down.
Then, the two ladies who assist with daily transactions are a class act. I have been in the lobby when the customer in front of me is a brick or two short of a load. They remain professional, personable, patient, and their sense of humor is unequaled.
If you want a bank that has your back, will answer your questions without making you feel stupid, will make you feel like the only customer they have, this is your bank. Thanks bunches ladies!!!
Karen FarnellShow lesskarenusarmy
Transfer feature
I love this feature it has been wonderful to be able to do this. I have not had any problems with it.Sister Roe
Best Bank Ever!!!
My branch treats me like I’m their most valuable client every time I walk in. It’s one of my favorite breaks from my office madness in the day. They always want to say hello and see how my two sons that are 9 and 11 years old with 90% mischief in their blood. United let me change the name on the college fund account from “College Fund” to “Inevitable Bail Money for the Future”.
I’m family there but it’s GENUINE not just employee to customer fake friendship. I’ll be a customer for life!Show lessdfacedu2x
Updating clients addresses
I’m finding it difficult to change the addresses on the charge cards that have the same names. Also have not had much success actually deleting an entire account for my payees.remahkrub
United bank
I work night shift so being able to deposit my pay checks with a picture makes my life and banking so much bettercarroll 13
Mobile on line banking
The new changes do not allow the versatility that the previous set up did. Difficult to set up bill pays and then make edits or changes. Easy to get the big picture on accounts but not all of the details I would like.MCSWCSJSSFCS
Unreliable
Went to the bank last weekend (Saturday)through the drive through at the Sterling location and it was closed! No sign on the window why it was closed. This was at around 10 am. Other customers were walking toward the bank and walking away disappointed.unreliableBank
Outstanding services
I bank with United so is my whole family we are all getting outstanding service form each and everyone from United Bankghulam zama
United bank app not functioning
For the last 2+ weeks, both husband and I unable to use app. Keep getting error 0014. Called support, tried all different ways (reduced my storage by deleting rarely used apps, deleted old texts, etc). Nothing worked. Went to local bank; they put in a work order. Very frustrating; up until 2+ weeks ago, no issues with app. Really should be zero stars at this point. If not rectified, will have to change banks which is a real pain, but in this day and age, a functioning bank app is a necessity.Show lesslovemyshoes!
It’s Ok
It works well, however this app is quite simple. You can check your balance and transactions but cannot look at bank statements. You are also limited to viewing only the last three months of transactions.MaXXedOutCuber
