Leave a Review Bank With United
Hard to believe
How come in the mobil app I can’t access a full detail about my mortgage account? The mortgage account does not show what is the min monthly payment or give the option as in the computer to have a separate space for additional principal amount, does not show the option to see the mortgage statement; very few features with very limited options.Show lessNicolas Quinones
My Bank
I love the bank. The app is ok, but every now and then I get kicked off and it will say my password is incorrect. Sometimes I have had to un-install the app and re-download. Just annoying. I also wish that the bank would innovate and create a money sending service similar to companies such as PNC.WVHollywood
Does not work
This app has never worked for my husband and me at the same time. For months my husband was unable to get into this app. Now his works and mine doesn’t. We’ve reinstalled the app to no avail. I just get a loading screen, and sometimes I get an error popup.
My husband has to type his password every time he opens the app. His Touch ID will not work. He used to get an error message saying the iPhone’s Touch ID setting was turned off, but his iPhone setting has always been on. We are actively looking for a new bank that offers good mobile banking. United Bank does not.Show lessStavroulaS
Love it
First time ever using this and it saved me from having to take off work to run to the bank on a Friday and miss time from work so thank you so much for this capability love it !!
ThanksDrill Fan ( Erin )
Bill payments
Very unhappy with your bill paying system it takes too long from the authorized date of payment before your bank actually sends the payment to the customer specially electronically it should be instantaneously paid like my old bank North Carolina trust now you hold the money for several days before relinquishing it to the payee
For that reason alone I am looking at other banks to do business withShow lessInvestDeb
Bank That Cares
This is the only bank in Virginia, DC, PA, and now north and south corolina vicinities that offers free United checking👍🏾no monthly maintenance fees and no balance required only $50 minimum deposit to open
If you want peace of mind in all your banking services, go United Bank way👍🏾
I loved what I got!!!Show lessidk what goes here
App doesn’t keep sign in info
I turn on Touch ID and the next time I sign unit wants me to sign in again instead of allowing Touch ID. Also tutorial screens keep coming up every time I log in. Need to have Fiserv fix this or roll back to the previous version from a couple months ago.Hdluredxndydyhx
Latest version does not work on iPhone
I agree w/ the other reviewers. Since UB’s update 2 wks ago, the app does not work on iPhones. It does work on Samsung/android, however. United Bank IT dept in WV, pls fix this problem! I need the app to work as I do all my banking on my phone.Architect to the poor
Bank with United
I have been banking with United Bank for the last three years their isn’t anything that hasn’t been any bank that I know of who has gone above and beyond there means to help me with my problemsBarbara in Dumfries
Latest version is not working
I have tried to uninstall, reinstall, and it keeps telling me that there was an error and “to try again later.” It’s annoying when I’m trying to zelle money to people and I can’t do it cuz the mobile banking app is not working since about 5 days ago! Please fix this and I will give back5 stars.katrachita02
