Leave a Review Bank With United
Deposits
The limit on single and ten days is two low and won’t allow me to make timely deposits. There are not enough branches to walk in to make a deposit.
Unfortunately might need to transfer my account.WRSiii
Pretty decent
Ive been with United for over 20 years. I was very excited when they developed a mobile App. One thing i would like to see is the ability to “freeze” your account if you've misplaced your card and “unfreeze” when you find it. My husband has a CHASE account and this feature has given us peace of mind on occasion.Show lessGot2bFrankie
Can’t even log in just like everyone else
This is ridiculous. I haven’t been able to use this app for about six months or more. After one of the updates I tried logging in and it says my credentials are wrong because my phone number doesn’t exist. I went into the online access and everything is there and correct. I have called multiple times to customer service and every time I am told that the system is temporarily down. For six months? That’s no longer temporary.
Can you find someone who knows app development, maybe a pasty pimple faced high schooler that is proficient in Halo or something computer-ish? Anyone has to be better than whomever you have working on your “temporarily” permanently down system right now.Show lesspratthe
Doesn’t show pending actions — Please fix!
Very annoying when you need to quickly check and make sure you’ve scheduled a payment. Good for balance check and mobile payments, but not much else. To be fair, its full desktop version of online banking is not much better. They could really use some help all around (maybe check out some other apps and sites, like USAA who has one of best mobile apps and online banking out there).Show lessGeorgie1324
Love my United app
Absolutely love the app very convenient even if I still put my pin in I actually prefer that instead of facial recognition,that’s creepy... only issue is my new update won’t let log on now so I’m going to try and reinstall again ♥️💕italianprincess15
Day late and a dollar short
Count on United Bank to release a new app a week after iPhone X comes out - and the app doesn’t support iPhone X’s face recognition feature. It’s back to dumb password entry now. And it’s not like they didn’t know the X’s release date; it’s that they’re an old stodgy bank from Ohio, probably still wearing 3-piece suits and smoking cigars in the office. C’mon guys: it’s almost 2018, can you get with the program here?Show lessJBinNoVA
