Great history
Keeps track of years of previously purchased even cancelled policies. Great tracking feature to say the least!
Satisfied Customer
Had to modify trip plans and extend coverage far beyond the original dates during the journey. Customer service rep was compassionate and understanding and assisted in doing what could not be done. No regrets.
Protection at my fingertips
There are some things apps do better. Technology for the win! No more lugging around reams of paper for your policy! Have you SEEN one of those things??!
Helpful during COVID
I’m traveling for the first time and this helps alleviate any anxiety I have - especially in another country. This app has all my documents ready, and it’s helpful to have them on my phone.
Useful and Handy
Great way to easily enter, track, monitor and get alerts on your travel arrangements and trip/event insurance policies. More and more travel and events need to be reserved months to a year in advance and this app helps you track them and provides a quick reference tool.
Best Travel Insurance
As a past travel agent I love to purchase my insurance through Travel Guard. They have the most complete coverage and they are a lot cheaper than what you buy from the other travel vendors that package it with your trips.
Easy to use
It was nice that right after I purchased my two policies online they were added to my app immediately. Didn’t have to do anything extra,.
Easy and Convenient
This app is so easy to use and super convenient to pull up on your phone to access critical information all in one place! Highly recommend
Very handy to have
Great to have easy reference while traveling. Including past policies also a good reference. Being able to view policy itself and to email it is another useful tool. The card with dates and policy number nice.
Only thing I would like to see is Face ID as option for password.
I am presuming that internet is required to get information rather than it being downloaded or having ability to download it to phone stations. Though could email to yourself and save it as document on phone etc.
That said app works well and is useful which are the two vital parts to making any app one to have.
Georgehny
Only thing I would like to see is Face ID as option for password.
I am presuming that internet is required to get information rather than it being downloaded or having ability to download it to phone stations. Though could email to yourself and save it as document on phone etc.
That said app works well and is useful which are the two vital parts to making any app one to have.
Georgehny
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Don’t use this company
We’ve been trying to get a Covid related refund for a claim submitted back in November. The claim section of their website site crashed and their call center was an endless phone tree with no way to talk to a real person. We finally were able to contact a person in customer service via email who was nice enough to forward our claim to their claims department. That was back in November, over 4 months ago. I followed up several times and finally received a response stating that they are reviewing our claim but we may waited to long to submit the claim. Most airlines and hotels will reimburse you if your travel is cancelled due to Covid. Call them and ask. If you get insurance use another company. There are independent sites that will provide reviews and comparisons.
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