Leave a Review SAS
Please fix the app
I’ve used this app for a few years now and have never had any problems whatsoever. However, since the latest upgrade, I can no longer book flight. It times out, saying connection to server took too long. Please fix ASAP. It’s ridiculous that an airline as big as SAS does not have a properly functioning app.Show lessLMB66
Worst app on the planet
This is truly the worst app I have ever encountered. I have gotten 5 error messages today alone and I tried to upgrade my seat without success for weeks. Until it suddenly worked, but now I can’t change it. It changed my seat all of a sudden away from my kids even tho I take screenshots of every change I make so that I have proof. I am fuming while typing this so I can’t word myself well enough but this app is absolute garbage and so is customer service when I try to call for help. And no, it’s not user error as I am well beyond computer savvy.Show lessSally87
A few things
Calendar selection is messy
Does not auto populate your Eurobonus number and you can’t go out to look it up either
And even this feedback text is showing black text on a dark gray background so I can’t actually see what I’m typingUpappneedshelp
App no longer works on iOS
The app won’t open anymore. I keep getting a failure message saying “something went wrong, please try again. I’ve tried deleting the app and trying again, to no avail. I need this app to work in two weeks when I fly to Copenhagen. And yes, my iOS is fully up to date.kingdumcome
Developer Response
Hi , We are really sorry for the trouble . We had an ongoing incident during that week due to which app showing the error . It was solved the same week itself. Hope everything is working for you now. Also if you would like to write to us directly , you can use our feedback tool from the app which you can find in More menu >Technical Support. Thank youBroken app
App is unusable. Nothing works. Error message for everything. Cannot log in. Cannot search. App doesn’t even load. Nothing works even after upgrading iOS and updating, reinstalling app, accepting all cookies. Disaster. Terrible UI. Embarrassing and unprofessional. Reputation of SAS airlines down the drain. Why is this app even on App store?Show lesseducator1000
Developer Response
Hi , We are really sorry for the trouble . We had an ongoing incident during that week due to which app showing the error . It was solved the same week itself. Hope everything is working for you now. Also if you would like to write to us directly , you can use our feedback tool from the app which you can find in More menu >Technical Support. Thank youNothing Loads When Opening App
I’ve downloaded and deleted a few times now. Every time I open the app it just stays on the splash page. Completely useless.Jmw99ttu
Don't trust it
When I first downloaded it, it just gave me 500 errors when trying to log in. Now it works, but I added the boarding passes to Wallet because the app might decide to glitch at the airport.ABR3434
Login -> Status error 404
After a recent app update it is no longer possible to login. after a successful login the app simply states “Status error 404”. Lots of pages on the sas website are in “airplane mode” (an attempt at a fun wordplay I guess) so perhaps it is related. Unable to use the app so cannot rate it higher than one star.Show lessAndy80-nor
Developer Response
s Thanks for the feedback, can you please share the screenshot with error with us. You can contact us at travel@sas.seLove the new app
So much progress over the previous version. Well done, SAS.dalagatan
Tons of error messages with no explanation
Simple tasks like getting your boarding pass or selecting a seat on the flight will lead the app to throw error messages with no explanation of what went wrong or what you can do to correct it. Buggiest flight app I’ve used thus farDemon5263
