SAS User Reviews

SAS – Scandinavian Airlines

SAS AB

Utilities

Travel

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Can’t register

Enter all info and after phone number it won’t ‘continue’ when prompted .

Ellde

a year ago

Response from developer

Hi Ellde , We are sorry to hear you could not register . Did you manage to get it solved now ? If not , we would be happy to help you . Could you send a feedback to us with more details and screenshots from the app( login as guest , Go to More Menu and Technical support) ?

App no longer works on iOS

The app won’t open anymore. I keep getting a failure message saying “something went wrong, please try again. I’ve tried deleting the app and trying again, to no avail. I need this app to work in two weeks when I fly to Copenhagen. And yes, my iOS is fully up to date.

kingdumcome

2 years ago

Response from developer

Hi , We are really sorry for the trouble . We had an ongoing incident during that week due to which app showing the error . It was solved the same week itself. Hope everything is working for you now. Also if you would like to write to us directly , you can use our feedback tool from the app which you can find in More menu >Technical Support. Thank you

Broken app

App is unusable. Nothing works. Error message for everything. Cannot log in. Cannot search. App doesn’t even load. Nothing works even after upgrading iOS and updating, reinstalling app, accepting all cookies. Disaster. Terrible UI. Embarrassing and unprofessional. Reputation of SAS airlines down the drain. Why is this app even on App store?

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educator1000

2 years ago

Response from developer

Wont let me add a booking

I downloaded the app to get my booking and it couldn’t even process that.

Gdrfssazh

2 years ago

Response from developer

Data Breach

I can currently see another persons flight to Stavanger on the app in addition to details of their Eurobonds points. I am logged in as someone else every time I open the app so cannot see my flights or log in. It is the same for my family member. I can view my booking online via a web browser, but the language is stuck on Swedish and cannot be changed to English. I am very worried about my data, including my bank details! I also need to make changes to my booking which isn’t possible due to the app not working and not being able to understand the language online. What a joke!

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Alexetpeppa

2 years ago

Nothing Loads When Opening App

I’ve downloaded and deleted a few times now. Every time I open the app it just stays on the splash page. Completely useless.

Jmw99ttu

2 years ago

Don't trust it

When I first downloaded it, it just gave me 500 errors when trying to log in. Now it works, but I added the boarding passes to Wallet because the app might decide to glitch at the airport.

ABR3434

2 years ago

Login -> Status error 404

After a recent app update it is no longer possible to login. after a successful login the app simply states “Status error 404”. Lots of pages on the sas website are in “airplane mode” (an attempt at a fun wordplay I guess) so perhaps it is related. Unable to use the app so cannot rate it higher than one star.

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Andy80-nor

2 years ago

Response from developer

s Thanks for the feedback, can you please share the screenshot with error with us. You can contact us at travel@sas.se

Love the new app

So much progress over the previous version. Well done, SAS.

dalagatan

2 years ago

Tons of error messages with no explanation

Simple tasks like getting your boarding pass or selecting a seat on the flight will lead the app to throw error messages with no explanation of what went wrong or what you can do to correct it. Buggiest flight app I’ve used thus far

Demon5263