SAS User Reviews

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  • Completely Dysfunctional

    So, I have an account on the SAS website, but apparently I am not registered for the Eurobonus loyalty programme, so I cannot login to the app. No problem, I will sign up for the loyalty programme. After going through a password reset process and entering all my info (including date of birth - why?), I am told there is already an account registered to my email address and I therefore cannot register for the loyalty programme. Are you kidding? This is without question the most useless travel app I've ever come across. I am now going to check in via the web site and print my boarding pass on good old-fashioned paper. Welcome to 1999 courtesy of SAS.
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  • Worst airline app ever

    This is, by far, the worst airline app I’ve ever used. It consistently gives error reports whenever I try to check in or it randomly dies not accept any changes to a reservation, such as changing a seat. Very buggy. Why doesn’t SAS some real developers to make a useful? I often resort to logging into the website. However, that is also very buggy. What is going on?
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  • Useless

    This is the most frustrating app I’ve seen in a long time. It won’t let me do the most basic things Locke checking in or retrieving a boarding pass. I hope the airline is better than their digital team.
  • Tsa pre check status

    The app doesn’t display TSA pre check status on the boarding passes, nor on the boarding pass exported out to wallet.
    I had to use the boarding pass generated on the browser at the airport.
  • Can’t check-in online using app

    Every time I have tried to check-in online using the app, I enter all the info, go through all the steps, only to get an “Oops our bad” error message and have to redo it. Use the website not the app to check-in.
  • Terrible airline, even worse app

    The app has bugs where you cannot check into your flight, and the airline all around is a terrible experience. I highly recommend literally any other airline because atleast their app works!
  • Can’t even login

    This app makes you opt into something called EuroBonus in order to use it. I opted out when I registered because I have no idea what EuroBonus is and this is the only time I’ve ever flown Scandinavian. I’m just trying to check into my flight but this app is making it impossible. Thanks for the convenience.
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  • Bad App, Bad Airline

    Horrendous app with extremely difficult to use User Interface. Basically mirrors SAS as an airline overall - poorly run, underinvested and not designed for the customer.
  • Avarage

    Despite only Euro possible (not usd). I setup 3 passengers in setup and add them during booking, but birthdays were shown wrong. Date minus one.
  • Entertainment

    Entertainment part is a joke. When logged in I can see some old newspapers from last year but nothing new loads. My iPhone can download them, but the screen is too small for newspapers. Ridiculous.

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