Leave a Review SAS
Far ways to go
The SAS app offers the bare minimum functionalitymikaelf
The app can’t even take your money for upgrades
Tried to add checked luggage due to their extremely restrictive carry on weight limits, prompted to pay with a card only to enter my info and be told we can’t take your card info. I’ve never seen an airline app this bad.ehsndofmcjsjbs
“WhAtS a UsEr ExPeRiEnCe DeSiGn!??” –The Devs
I’ve flown with SAS a handful of times and not once have I been given points. The app is absolutely worthless and I’ve had to go through the website. The website is useless besides the Turi chat bot, and if you’re lucky enough to get connected to a human, that human can’t help you either! Need to buy extra baggage before you get to the airport? FORGET ABOUT IT! Want to earn points for flying as a loyal customer? Don’t be a fool like me and expect anything out of them past the third, fourth, fifth and sixth time! The app seems to be more of a prototype than an actual functioning and productive tool. They get low ratings because they don’t take feedback and try to fix anything. Terrible terrible terrible crazy knuckle headed terribleShow lessSmoov danger
Basic
It’s really good for checking in and checking flight information. It serves it purpose for a basic flight itinerary. You want more most time you’ll need to go on the website.littlemad!
Can’t even log in
I have an account and have signed up for eurobonus, but the app continues to say it can’t log me in and to try again later. Beyond useless.Sammy5282
Pretty useless
This is the worst of the flight apps I’ve seen. It has virtually no useful information, no live updates, terminal and gate information, extremely limited.sendintheclowns
Easy app and friendly airline!!
Love the ease of this app and love how very friendly and kind the staff are!!undertuscansun
Mediocre app
App is pretty useless. A big international airline from a region known for great design should be able to do so much better. Please up your game SAS.TheJensman
The worst airline app I have ever used
I typically don’t write reviews for airlines apps , but this one deserves it . Not user friendly at all and extremely dull . Please fix it !DenisNike
Absolute minimum viable product
Why add things like pre-booking the gym in the lounges? There are much more crucial stuff you apparently don’t manage to add. Such as changing your booking currency. Somehow you can show USD but can’t book. What about adding eurobonus booking options? Every serious airline in StarAlliance (such as Lufthansa or United or ANA) let you purchase mileage tickets in the app. For some reason SAS doesn’t. Also why can’t you cancel or change youth tickets in the app but have to call customer service for that? Why can’t voucher currencies be converted automatically given the last official exchange rate even if you book in a different currency than what the voucher was in? United lets you do that. If voucher is in USD but you are booking a ticket in EUR they’ll convert the voucher into Euros for you (at reasonable FX rate). You can add extra luggage, meals and all sorts of stuff to your booking in the app. Why can’t you add fuel CO2 compensation? Why can’t you add wifi access there too? Lots of things SAS really really has to work on that might not be relevant if you fly once or twice a month but for EBD and other higher tier StarAlliance travelers these things are crucial and make the difference of choosing SK or someone else. Hoping to see some improvement. Thanks for taking my feedback into consideration when improving the app.Show lessPw95
