So easy!
I traveled alone for the first time on a flight and I was really nervous about everything but this app made everything so stress free and simple! Check in on the app and it tells you what gate to be at what time, your flight number and seat number! So so easy to use thank you for making my first Norway visit an easy one. I’ll definitely be back ♥️
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Completely Dysfunctional
So, I have an account on the SAS website, but apparently I am not registered for the Eurobonus loyalty programme, so I cannot login to the app. No problem, I will sign up for the loyalty programme. After going through a password reset process and entering all my info (including date of birth - why?), I am told there is already an account registered to my email address and I therefore cannot register for the loyalty programme. Are you kidding? This is without question the most useless travel app I've ever come across. I am now going to check in via the web site and print my boarding pass on good old-fashioned paper. Welcome to 1999 courtesy of SAS.
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Small app works well
Was able to download my return boarding passes in a few mins for use on the phone - which meant I didn’t need to find a printer or queue up to print out passes. That’s all I needed the app for and it worked very well. Thank uou.
Worst airline app ever
This is, by far, the worst airline app I’ve ever used. It consistently gives error reports whenever I try to check in or it randomly dies not accept any changes to a reservation, such as changing a seat. Very buggy. Why doesn’t SAS some real developers to make a useful? I often resort to logging into the website. However, that is also very buggy. What is going on?
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Useless
This is the most frustrating app I’ve seen in a long time. It won’t let me do the most basic things Locke checking in or retrieving a boarding pass. I hope the airline is better than their digital team.
Tsa pre check status
The app doesn’t display TSA pre check status on the boarding passes, nor on the boarding pass exported out to wallet.
I had to use the boarding pass generated on the browser at the airport.
I had to use the boarding pass generated on the browser at the airport.
Can’t check-in online using app
Every time I have tried to check-in online using the app, I enter all the info, go through all the steps, only to get an “Oops our bad” error message and have to redo it. Use the website not the app to check-in.
Worst experience ever
Travelling from london Heathrow to Copenhagen to perform- the flight is an hour and a half!
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Arrive at Copenhagen and after 2 hours of waiting and asking for assistance I get told they have no idea where my guitars are. I have a gig that night and fly to Amsterdam the next day.
They inform
Me guitars will be at my hotel that night. No guitars.
I have emailed, tweeted, called, left messages, got a case file for lost luggage and heard nothing. I’ve lost so much money and work.
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They already knew this but I again inform the company to “please leave them in London and I’ll collect them when I get home”
I get an automated message today, almost a week later stating that they’ve sent my guitars to Copenhagen- 6 days later and I’m not even there
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Awful response, consideration and support
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Arrive at Copenhagen and after 2 hours of waiting and asking for assistance I get told they have no idea where my guitars are. I have a gig that night and fly to Amsterdam the next day.
They inform
Me guitars will be at my hotel that night. No guitars.
I have emailed, tweeted, called, left messages, got a case file for lost luggage and heard nothing. I’ve lost so much money and work.
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They already knew this but I again inform the company to “please leave them in London and I’ll collect them when I get home”
I get an automated message today, almost a week later stating that they’ve sent my guitars to Copenhagen- 6 days later and I’m not even there
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Awful response, consideration and support
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Terrible airline, even worse app
The app has bugs where you cannot check into your flight, and the airline all around is a terrible experience. I highly recommend literally any other airline because atleast their app works!
Can’t even login
This app makes you opt into something called EuroBonus in order to use it. I opted out when I registered because I have no idea what EuroBonus is and this is the only time I’ve ever flown Scandinavian. I’m just trying to check into my flight but this app is making it impossible. Thanks for the convenience.
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