Much better now
works fine, I can use the remote on/off function with the new update. In fact it’s the only reason I’m writing this review, it finally works! Not sure about the other people complaining about it being confusing because it’s a very simple layout? I did have to manually connect the speaker and phone ONCE after the update, now I can do it all through my phone. The only things missing is alarms which tbh, I’m not fussed about. People need to learn to use technology before leaving bad reviews. It’s all there, just looks a little different
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iPhone X update did NOT fix the screen sizing!
I love my UE BOOM 2 and the app is amazing. But, I recently saved for an iPhone X and got it. The app sizing for it was horrible! The recent update didn’t fix anything. Can you please fix this? It is bugging me soo much and I’m sure anyone else who is in the same situation is annoyed too.
Cheers
Cheers
Can be temperamental with the alarm feature
When I first bought my UE Boom a few years back all of the functions of the app worked really well, however after a while the alarm feature did not function properly. It would not play my music and would only play the default alarm. However after upgrading to the Boom 2 I decided to have another go with this feature.. it decided to play my music but would select songs at random on the “My Library” setting instead of my selected song. I have however found a way around this (for now) if you open up your music app and play the song you want as your alarm (only for a second or so) and leave the music app open (otherwise it’ll just play a random song) and then select the “last played” option it will then play that song for your alarm. Not ideal, but as it stands this is the only way you can choose the song you want for your alarm. Hopefully they’ll sort it out one day, but I’m not getting my hopes up as this is the first time I’ve been able to use it in a while via the above method!
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UE doesn’t work with Apple
Don’t know what’s going on with iPhone/Mac pairing but it doesn’t work anymore.
I got the app and new UE Boom 2 months ago because I had problems with our older ones. All worked brilliantly with iPhone until today. It worked last night but this morning it’s all just defunct. I have uninstalled and reinstalled both the speaker and app and it just doesn’t work anymore.
It is always temperamental with the MacBook and often takes many tries uninstalling, reinstalling, rebooting etc until it is recognised.
Come on UE - half the world has apple products - make them work.
I got the app and new UE Boom 2 months ago because I had problems with our older ones. All worked brilliantly with iPhone until today. It worked last night but this morning it’s all just defunct. I have uninstalled and reinstalled both the speaker and app and it just doesn’t work anymore.
It is always temperamental with the MacBook and often takes many tries uninstalling, reinstalling, rebooting etc until it is recognised.
Come on UE - half the world has apple products - make them work.
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Buggy & disappointing
I bought a second Ultimate Ears Boom speaker specifically to use the 'Double Up' feature with my girlfriends Boom. Although the app sometimes works it's also very buggy.
Ignoring the fact that there is no native iPad or iOS app (Come on guys!) the second speaker has to be setup again every single time the iPad or speakers are switched off or disconnected. This quickly gets boring but, in addition to this, the app accasionally spices things up by completely ignoring all of your speakers, even when you can see them in the iOS Bluetooth settings pane. This requires a full restart. In summary, a disappointing, half baked effort that kind of ruins the day to day experience of using what are otherwise excellent speakers.
Ignoring the fact that there is no native iPad or iOS app (Come on guys!) the second speaker has to be setup again every single time the iPad or speakers are switched off or disconnected. This quickly gets boring but, in addition to this, the app accasionally spices things up by completely ignoring all of your speakers, even when you can see them in the iOS Bluetooth settings pane. This requires a full restart. In summary, a disappointing, half baked effort that kind of ruins the day to day experience of using what are otherwise excellent speakers.
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Fix the updates!!!
Same issues with MEGABOOM & UEBOOM 2
Every time an update is released for the app and speaker firmware, I loose features.
#1 The iPhone X is out....WHY DID YOU RELEASE AN UPDATE WITHOUT UTILIZING THE ENTIRE SCREEN?!?
#2 I lost Remote Power several updates ago. 😡 What is Bluetooth Smart?!? I had to search forums and other reviews to figure out how to fix my remote power.
#3 After the latest update, PartyUp doesn’t work. The screen to add speakers has a gray bar at the bottom and if I try to scroll up I can see half of all my other UEBOOMS but I get an error.
#4 What happened to the option in PartyUp that allowed the sound to be switched between true stereo and normal sound when you have only two UEBOOMS connected?
#5 The new app logo looks terrible!! Very unpleasant. The old app icon was much nicer.
#6 Why do I need a different app for every speaker?? Surely there is a designer out there that can come up with one app that allows you to control all the UEBOOMS together.
#7 I had to turn off the Alert Sounds because now they all play at maximum volume. It’s very startling when the speaker makes an alert sound at the highest volume even though the speaker is turned all the way down.
Im very confused as to how these speakers are getting worse the longer I own them. You would expect the updates to improve or add functionally not take it away.
FIX ASAP PLEASE!!!
Every time an update is released for the app and speaker firmware, I loose features.
#1 The iPhone X is out....WHY DID YOU RELEASE AN UPDATE WITHOUT UTILIZING THE ENTIRE SCREEN?!?
#2 I lost Remote Power several updates ago. 😡 What is Bluetooth Smart?!? I had to search forums and other reviews to figure out how to fix my remote power.
#3 After the latest update, PartyUp doesn’t work. The screen to add speakers has a gray bar at the bottom and if I try to scroll up I can see half of all my other UEBOOMS but I get an error.
#4 What happened to the option in PartyUp that allowed the sound to be switched between true stereo and normal sound when you have only two UEBOOMS connected?
#5 The new app logo looks terrible!! Very unpleasant. The old app icon was much nicer.
#6 Why do I need a different app for every speaker?? Surely there is a designer out there that can come up with one app that allows you to control all the UEBOOMS together.
#7 I had to turn off the Alert Sounds because now they all play at maximum volume. It’s very startling when the speaker makes an alert sound at the highest volume even though the speaker is turned all the way down.
Im very confused as to how these speakers are getting worse the longer I own them. You would expect the updates to improve or add functionally not take it away.
FIX ASAP PLEASE!!!
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Failure of an App
I don’t understand why they would make a product that to use an of its special features you’d need an app, then proceed to make the app completely useless.
I tried to avoid updating my speakers because from what I read from reviews it causes nothing but trouble but some how one of them ended up updating and I couldn’t double up with my other speaker. So I ended up updating the other one as well. Now when I play music the speaker has a light hissing noise in the back and it wasn’t there yesterday. I just got these speakers yesterday and I’m already experiencing issues which really upsets me. I looked up what my issue could be and it said the firmware, like how do you mess this up so badly? My advice skip the app all together and never update your boom. The update is for show and only causes trouble for you and your speaker. I’m still searching how to reset them to factory settings and haven’t found any luck. Just stay away from the app and update all together it’s not worth it.
I tried to avoid updating my speakers because from what I read from reviews it causes nothing but trouble but some how one of them ended up updating and I couldn’t double up with my other speaker. So I ended up updating the other one as well. Now when I play music the speaker has a light hissing noise in the back and it wasn’t there yesterday. I just got these speakers yesterday and I’m already experiencing issues which really upsets me. I looked up what my issue could be and it said the firmware, like how do you mess this up so badly? My advice skip the app all together and never update your boom. The update is for show and only causes trouble for you and your speaker. I’m still searching how to reset them to factory settings and haven’t found any luck. Just stay away from the app and update all together it’s not worth it.
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It USED to work...
The app passed with flying colors for the longest time. Sure I'd have the occasional bump in functionality, but it was never anything I was unable to solve myself. For some reason, overnight it would seem, the apps for both the UE Boom and UE Megaboom no longer detect the speakers. Note, my iPod connects over Bluetooth just fine, it's the application itself that is at fault here. I use my UE Boom as my alarm for work and school. It isn't the biggest inconvenience in the world to have to go back to my iPod's built in speaker, but once a guy gets used to something he's going to want it to stick around. I've been a happy customer ever since the first iteration of the Boom, the first model became my alarm and backup speaker. I really love the product and want to see the companion application do well. If it's because of IOS11 then I'm out of luck because my iPod is full to the brim and has no space to accommodate the update. I hope a patch of some kind gets released soon.
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Not a good app anymore.
I don’t understand why, but this app does not the iPod Touch 6 use the Remote Control feature anymore. I use my iPod to play my music because this is where I store my songs. The only reason why I used this app was to turn on my speaker without needing to be near it. Sometimes I even used the feature to find my speaker if it was near or because my friends were trolling me and hid my speaker. Now that the iPod is no longer able to use this “feature”, I don’t understand the point in using this app. You can’t even switch songs on the app so there is no point using this app. I don’t understand what Logitech is doing, but so far everything’s only getting worse. Not happy at all.
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Was Working Until...
I generally don't leave reviews. It has to be an exceptional app or really awful. This app falls into the second category. It was working fine until the update. Now I can't control the speaker from my iPhone. If I have it connected to the audio of my TV/DVD, I have sound. When I launch the app and connect it to Bluetooth so I can control the volume, the speaker disconnects. So now I'm forced to keep getting up, adjusting the volume, sitting down to see if the volume is alright. Then when I change stations or watch a new movie; the process begins all over again. This game of musical chairs has become old. I honestly don't understand how or why, this or any other company, can have major flaws for an update to the point that it's rendered useless. Isn't the point of the update to "fix minor bugs"? Has anyone developing the software at this company heard of Beta test? I have been a part of many with Apple when they are developing a new IOS. At a bare minimum, the employees should have been testing it throughly before a release. I suppose when you have sole rights to develop an app for your own product it doesn't really matter. Honestly, what can any of us do? We own the speakers and for most of us when can not return them at this point. All we can do is discourage friends and family from buying the speakers. Maybe when it impacts the profit margin, someone will act on rectifying the issue. Until then...
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