Leave a Review Qantas Airways
Cannot ads boarding pass to wallet
Hello I recently got an IPhone 11 Pro Max running IOS 13.2.2
I was unable to add either my passes from GLT to CBR via BNE on the 10th of Nov or the return boarding passes from CBR to GLT via BNE on the 12th. I also tried to deinstalling and reinstalling the Qantas app but had the same problem.
I would be on the boarding pass screen. I need to scroll dow. To get to the ‘Add to Wallet’ Button. As soon as I would touch the screen to scroll the screen would refresh and then when it did scroll down the button would not ever add the boarding pass to the wallet.
Could someone please investigate further.
Otherwise the app is generally good.Show lessPhatfeens
First time user
Intuitive and super fast application - thanks Qantas!Brightertimes
Great as long as you don’t way to speak to a person
This app is great as long as nothing happens to necessitate a change in plans. Had a problem and had to think about changing a booking. Was unable to speak to anyone and had 1.5 hour wait. So booked a call back at 9:05am. Told 1.5 hours till callback. At 4pm still had not heard back. Tried to call again but system recognised my number and wouldn’t allow me access. VET FRUSTRATING.Show less54Bevie
App is great for everything except booking flights
The Qantas app is superior to any other airline for ease of use in flight tracking, frequent flyer points and shopping.
For booking flights via my phone it is terrible. I plan my itinerary 6 months in advance and frequently check if I can find a reasonable rate to justify Qantas vs rivals. Unfortunately it’s difficult finding the return trip deals advertised because they only show one way pricing. You then need to search through hundreds of options in both directions looking for the advertised lower price. After a number of attempts I stopped bothering and leave it to the company appointed travel agent. Despite being a platinum member, more than 80% of my business goes through alternative airlines despite Qantas advertising some attractive deals.Show lessMHLJL
First time user!!
Me and my family are about to board our flight to NZ and honestly this app has made our lives so much easier!
I just checked and our boarding passes are already loaded!
We know where we are going and when to be at the right place at the right time.
Its about the experience and this has helped make our travelling experience that much more enjoyable!
Thank you Qantas❤️Show lessHudsonRewiriWhānau
Good but screen jumps about a lot with to much graphics loading
Can be good and quick if fully loaded in the background.
When booking a flight it is very slow as it keeps loading more graphics and screen moves around icon buttons. it will change your page as it reloads more picture so which moves the button as you are selecting so you get the wrong selection.Show lessNettie Pie
Good app, could improve compared to other airline apps
The Qantas app is good but is lacking in two main areas.
1. Tickets added to Apple Wallet do not automatically update and do not show up on screen before a flight. This functionality is very handy and has been standard with other airlines, such as American, for a long time.
2. Award Flights Search - while you can now, finally, search for award flights in the app, it is very unintuitive to find. One must search for a regular flight then scroll to the bottom and choose Classic Flight Rewards. Additionally, this search appears to take place in a browser window, making it slower and more difficult to use.
I sincerely hope Qantas improve these two features.Show lessSenorGreg
So easy to use
Forget the paper - the app makes it so easyWGH Guy
Qantas app designed with traveller in mind
Everything you need is only one or two clicks away. The developers should be proud that they have met the brief for travellers.Mkgerrand
Excellent
Great assistance to me while alone in the airport and needed to check about my flights. Saved me from walking miles to find a check-in counter. Smartest app.Great Pigpie
