Leave a Review Qantas Airways
Not sure what happened in the last update?
Not sure if anyone else is facing issues with the iPhone app. I cannot log in using my Face ID anymore. Whenever I try to log in I’m always having to change my pin as it continuously says it’s incorrect even after changing it straight away. It again will tell me it’s incorrect. After eventually being able to get in, it’s like I’m in a browser view rather than in the app. It also says ‘cancel’ top left. Am I cancelling the changes I’ve made by selecting that? I should be able to just close the ‘browser’ and it accepting my changes.
Terrible terrible terrible update to the appShow lesssariie
Can’t add to calendar
Annoyingly, can’t find any way to click a button to add flights to my calendar (like I can with air NZ app)baker_tony
Good when it works. Not good for booking reward seats
The app is good for checking in and seat allocation. But very difficult for Frequent Flyer bookings. Destination options are not available, example Frankfurt is not an available destination from Hong Kong. Also, daily / monthly availability is not offered; must check day-by-day and flight by flight to see which classes are available, if it all. Often the entire screen resets in mid-process and “something went wrong” error occurs which is really frustrating if I’ve already spent 30 mins trying to find flights.Show lessOz Mouse
Lacking and disappointing
There are many basic features missing from the app such as the ability to set your preferred airport of departure or even just use your location to default. Even the Jetstar app has managed this basic feature.
And please somebody fix the ’ done’ button which is right where the back button usually is. Eg you open up a fare details and then hit done when you are done reading the fare details and it exits the booking. Have a big ‘back’ button And rename the done button ‘exit’.
Also it’s not very adept at changing dates for example for a return flight when searching a booking without completely redoing the booking.Show lessTigInGozo
Zero stars
The app didn’t recognize my CORRECT frequent flyer details. Now I’m locked out whilst overseas and the only way to reset the pin is by starting a 3-5 day process which doesn’t include the 2 x one hour phone calls to get to that stage. Wish I never downloaded it and I would recommend thinking twice before trying it yourself. Especially when you’re away from home.Show lessappsaresupposedtosavetime
Features don't work
Good at basic functions but features like 'add to calendar' and 'add to boarding pass to Apple wallet' don't work/appear broken. Not as intuitive or comprehensive as other airline apps now available in the market.santafevolleyball
Ease of use
Everything seems easy on this app. One click and I’m checked in. Nothing more to it. Thank you.ggg118
Great App
The App is very user friendly. It was easy to navigate & fast. I did it while waiting for my flight.kfinley2019
Service
Exceptional and easy Service.pona2tai
Hate Numbers
Don’t update hate numbersgingeraid
