MassageBook Manager User Reviews

Top reviews

Love the app!

Love the massage book app. My only wish is that I could go in and do more “business” type things in the app, like check on my gift certificates to see which have been redeemed or look at sales or receipts on previous days. Otherwise I love it, thank you!

Love the app- wish there were color options

I love this app! It has made the schedule process so easy! I would like to have the option to change the colors of the appointments so I can know if someone has prepaid, has a membership, and/or to differentiate the time of appointments, etc. Other than that, this app has been so useful in my studio!
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Issues

Does not work well or at all with WiFi, always have to switch to data. (Only app I have to do this with). Many features I have to use from a desktop or website version, because they are lacking in the app.

Response from developer

Hi! Thanks for your feedback. We have no other reports of issues using the app on WiFi. Please contact our support department at 843-352-2026 or support@massagebook.com

Rating

The app could be better/ran more efficiently

Response from developer

Hi! Thank you for your feedback. MassageBook Manager is continually updated with new features and functionality and we use feedback to guide that process. We would appreciate any additional details you can provide on what is not working well for you. You can reach our support department at 843-352-2026 or at support@massagebook.com. Thanks!

Works well

It’s working well. I have used it when I was working for someone else.
Now it’s easy to learn and looking forward to building a website on it.

A MUST HAVE for every Massage Therapist!

MassageBook has by far been the BEST thing I have done for my practice! From the ease of online scheduling for myself AND clients to the email & text reminders to the very effective marketing tools….I could go on!! If you’re still not sure, just try it! I PROMISE you will NOT be disappointed!!!

Awesome!

The redesigned app is simply awesome! Very user friendly and it is so easy to do all the daily tasks right on the app. I highly recommend it and MassageBook!

Signing in

Why do I have to constantly sign in on my phone? I elected to use facial recognition to sign in and the it asks for my password and my user name too. I’m getting a little frustrated.

Response from developer

Hi, thank you for this feedback! We have resolved some causes to this issue and should have the issue fully resolved in our next update. Please let our support department know if you continue to have troubles after the 2.1 release. Thanks!

Website customization

Leaves no room for creativity, very limited. Gives me the option to include bullet points in the about me section editor, but does not display them on the website. Limited on amount of pictures I can display. They recently did an update but all that basically offers is a different more modern layout.
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Response from developer

Hi, thanks for your feedback about your MassageBook website. Do you have any feedback related to the MassageBook Manager app? If so, please let us know. Thanks!

App needs update to support tap to pay on iPhone

The old app allows for tap to pay on iPhone however, this new one does not. I called support already (so please don’t reply to this review with a generic suggestion to do so🙄, it would only prove that no one reads these reviews on your end) and was informed that you have to use a reader in order to do tap payments. If that’s the case, then why is the old app able to use the iPhone tap feature with the square integration? As a business owner, efficiency is key not to mention convenience and protecting the bottom line. Requiring a card reader is just one more thing to keep up with. Having to switch between apps just to check out clients is time consuming. Also, incurring fees for manual card entry is hurting the bottom line of a business. All of this can be rectified by simply allowing the iPhone tap feature like the old Massagebook app does!!!!
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Response from developer

Hi, thanks for your feedback. Square integration no longer allows tap to pay functionality, which is why it is not available in MassageBook Manager. As Square provides updates on their integration then we will be able to offer more Square specific features. However, we do offer tap to pay through Stripe. Have a great day!

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