Marathon ARCO Rewards User Reviews

Marathon ARCO Rewards

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Reviews Summary

Positive highlights

⭐

This app hasStable app and consistent rewards

⭐

This app hasBuying gas with a reward

⭐

This app hasVey Happy with the app and savings

⭐

This app hasUsable app and works as advertised

Negative highlights

❌

This app hasNot worth it due to promotions not working as promised

❌

This app hasExtremely confusing and pointless rewards system

❌

This app hasApp doesn't work, can't complete profile or login

❌

This app hasRewards can only be redeemed at the pump, not in-store

❌

This app hasMany stations don't accept the rewards program

❌

This app hasDifficult to understand how to use the rewards

❌

This app hasRewards not showing up or being applied correctly

❌

This app hasWorse than the previous rewards program

Top reviews

Most RecentHighest RatedLowest Rated

Saving on gas

I used to be one that go to Walmart all the time stop by here once because you guys were the only ones open at the time I need gas. I realize my truck was running a lot better and I was getting more miles to the gallon in my driving, I’ve been back ever since, it’s awesome. Thank you God bless.

K.B.147

a month ago

Response from developer

We’re happy to hear that you’re enjoying Marathon ARCO Rewards! If you’re willing to tell us more about what we’re doing well or share ideas for what we could do better, please email our team at support@marathonarcorewards.com or call us 6AM - 6PM ET 7 days/week at 855-920-3988 to share your thoughts.

Success today

Once I downloaded the app, it didn’t work at the pump right away. The first couple tries failed. Over a week later (maybe the system needed to update) my account registered at the pump and I I successfully filled my first tank with it. If it continues to work, it will be a great app.

rruval007

2 months ago

Response from developer

Misleading and not worth it if you have options

So the in app point system uses “$”. Right now, after spending about $300 on about 63 gallons of fuel, i only earned “$5.50” and “$2” extra from sign up bonuses. And even though “$7” sounds like a good deal, i can redeem “$5” to get only a mere ¢25 off per gallon. If i had “$10”, i could redeem it for ¢50 off per gallon. It costs “$20” to redeem the $1 off discount. Which as of right now, without any promotions or bonuses, would cost me about $1,200 to achieve that discount. Insane!

When i saw a sign at an Arco gas station saying that if i sign up for the rewards program, i could earn up to “$7” in rewards just for signing up, i didn’t realize that “$7” in rewards was worthless and that the point system uses “$” to trick you into thinking you’re going to get an amazing deal. Really though, using a “$” as the point system just makes it seem sketchy and absolutely misleading. Just use regular points instead of “$” points.

All that being said, the app isn’t very good on the rewarding part and if you can i would suggest trying to go other gas stations instead and trying out their rewards system. If you don’t have the option, then at least this is better than nothing.

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.Some.one.

3 months ago

Response from developer

We are sorry to hear that you did not have a great experience. We would appreciate your feedback to help us improve. Please email our team at support@marathonarcorewards.com or call us 6AM - 6PM ET 7 days/week at 855-920-3988 so we can troubleshoot your specific issue + help you earn and save!

Great App

Super simple layout makes it very user friendly. Each month you get to choose a challenge to earn more rewards points on top of your points you earn with every fill-up. I feel that you get a very fair amount of rewards points, which are redeemed for up to $1 of each gallon.

Johnny Wesner

3 months ago

Response from developer

Functional APP but doesn’t include all gas stations

Disclaimer check the locator. If the gas station you use isn’t included on the locator then this app is pointless. The station may even advertise the rewards program but doesn’t participate.

The only value at that point is to the business which has your information.

Suggestion: create a fake account, check the locator. If you find your gas station go back and create a legitimate login. If not delete and move on.

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frankthetaank91

3 months ago

Response from developer

We’re always striving to do better! If you’re willing to share your thoughts on what we could do better, please email our team at support@marathonarcorewards.com or call us 6AM - 6PM ET 7 days/week at 855-920-3988 to share your thoughts!

How to use rewards

I rated 1 (one) star because I did t know how to use the rewards. I FIGURED IT OUT!!!! Really rather simple. Open app, scroll towards the bottom, and pick the reward you want to use. If you have enough rewards built up, pick the highest and save big. Once you activate it in the app, the rewards will work flawlessly at the pump. 5 stars all the way!!!!!!!

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GeneZ123

3 months ago

Response from developer

How to use rewards

Maybe someone can tell me how to use the rewards I accrue cause when I sign in at the pump there’s not an option. The very first time I used, it asked me if I wanted to use my $.10 per gallon. Worked great! Now the people at the station can’t even tell me how to use them. There isn’t an option at the pump, that’s for sure. I will give it one more try, then I’ll get my diesel anywhere else that is cheaper or the same price.
Update:
I found on the app that I have to tap on the discounts to use them. I will attempt another try. Maybe that’s why it didn’t pop up on the pump. I’ll let you know. If it works, it’s easy as 1,2,3…
Scroll down until you see your discounts. Tap on one to use.

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GeneZ123

3 months ago

Response from developer

Tisha won me over

Long time Maverik fueler was convinced by Cashier Tisha at Marathon to transfer. Her excellent customer service and eagerly helpful personality to assist an electronically challenged customer makes her a Gold star. We will see what the future brings but I will go back to Marathon in Havasu at the corner of McCulloch to just to say hello to Tisha again. The .10 off for fuel helped also.

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AZBACKPACKER

4 months ago

Response from developer

Lemonade…..

I always enjoy the price of the cigarettes i purchase,even though I don’t smoke… rather I’m buying them for a friend or my husband, I go there because they’re cheaper when you purchase multiples! I also get a free coke sometimes, now that’s what I enjoy, get on the rewards program and you’ll learn how to receive these discounts & free items from time to time!
Enjoy ~ with love

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Ryanpam

4 months ago

Response from developer

Senior citizen, small town

I like that my neighborhood gas station is a marathon and owned by somebody. For me that’s an important fact. What I do find frustrating about this rewards program is most of the monthly ones that you pick are are not something I’m gonna ever be able to get I get that bigger pay off also it’s I just don’t use it enough I, get my rewards and sometimes I use it and sometimes I don’t. I’d like to see something separate for senior citizens. We don’t put tons of miles on our car even when we live out in a somewhat area I guess I feel the thing needs a little tweaking.

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