Beware of Subscription Issues and Poor Customer Service
I recently had a very disappointing experience with the Face Yoga app, prompting me to advise potential users to proceed with caution. Initially intrigued by the program, I signed up for a 4-month trial via Facebook, hoping to explore what Face Yoga had to offer. Unfortunately, my journey with the app took a turn for the worse upon attempting to cancel my subscription.
Despite contacting the company to cancel after the initial trial period, I was dismayed to discover that my request had apparently been overlooked or ignored. Unbeknownst to me, the app continued to charge me for a service I had ceased using since 2022. It was only upon a detailed review of my financial statements that I realized the ongoing payments.
Upon reaching out to the customer service team to resolve this issue, I was met with a response that was both disheartening and frustrating. The company cited their terms and conditions, stating that without a cancellation 24 hours before the subscription's renewal, I was ineligible for a refund. Despite my clear communication and lack of usage, their solution was merely to cancel my account to prevent future charges, offering no compensation for the oversight or the unwarranted charges that had accumulated.
This experience has not only left me out of pocket but also significantly disappointed in the lack of empathy and customer care demonstrated by the Face Yoga team. While I understand the importance of policies, the rigid adherence to them at the expense of customer satisfaction and fairness is alarming. I would caution anyone considering this app to think twice and ensure they are fully aware of the subscription terms and the potential difficulty in navigating customer service should issues arise.
In a world where digital wellness and customer experience are paramount, it's unfortunate to see a company fall short in these critical areas. I had hoped for a resolution that acknowledged the oversight and valued me as a customer, but instead, I am left advising others to be wary of committing to a service that may not have your best interests at heart.Nast775
Nothing to complain about
Great app! And it’s free!Johnathan.681
No way to Cancel
I would leave 0 stars if I could. I’ve been trying to cancel ongoing payment for this app for over a year and still have yet to find a way to stop the charges. I am extremely upset and have yet to be able to cancel my annual subscription. A complete rip-off…RAB0213
Face Yoga: Facial Exercises
Look younger and better today
Free
Details about Face Yoga
- Released
- Updated
- iOS Version
- Age Rating
- Size
- Devices
- Languages
Features
Developer of Face Yoga
- Versions
- In-App Purchases History13
- Price History
- Description
- FAQ
Version History of Face Yoga
1.15.1
August 2, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
More1.14.19
July 25, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
More1.14.17
July 3, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
More1.14.14
July 1, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
More1.14.9
June 6, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
More1.14.3
May 23, 2024
Enhance your facial fitness journey with our latest update! Introducing a comprehensive Keto eBook to complement your Face Yoga practice, empowering you to radiate wellness inside and out.
More1.14.2
May 1, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
More1.14.0
April 26, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
More1.13.4
March 18, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
More1.13.1
March 15, 2024
Revamp your Face Yoga routine with our latest update! Immerse yourself in a faster, seamless experience, ensuring a smoother beauty and wellness journey. Update now for a more rejuvenating face yoga practice.
MoreFace Yoga In-App Purchases History
$5.99
Weekly Subscription
Get access to Face Yoga content
$9.99
Booty Challenge
Get access to Booty Challenge
$9.99
Monthly Subscription
Get access to Face Yoga content
$9.99
Monthly Subscription
Get access to Face Yoga content
$9.99
Meditation
Get access to Meditation
$9.99
Abs Challenge
Get access to Abs Challenge
$9.99
Meditation
Get access to Meditation
$9.99
Keto ebook
Get access to Keto ebook
$19.99
Monthly Subscription
Get access to Face Yoga content
$19.99
Abs+Booty Challenge
Get access to combined Abs+Booty Challenge
$29.99
Monthly Subscription
Get access to Face Yoga content
$79.99
Yearly Subscription
Get access to Face Yoga content
$79.99
Yearly Subscription
Get access to Face Yoga content
Price History of Face Yoga
Description of Face Yoga
Face Yoga™ is a non-invasive facial exercise routine designed to reduce double-chin, wrinkles, and improve overall attractiveness.
By creating a personalized Face Yoga™ plan, the application helps to reduce visible age by targeting skin imperfections with high-impact exercises, tailored to your needs.
Features:
- Daily personalized Face Yoga™ workout consisting of 5 exercises tailored to your desired goal.
- High-quality tutorial videos with professional voice and text explanations.
- Camera mirror to track progress.
- Ability to skip or return to your favorite exercises.
- Exclusive access skin care tips provided by leading industry experts.
- Water intake calculator, designed to optimize your skincare inside and out.
Our Face Yoga™ exercises are scientifically designed to work on the various objectives:
- Double-chin and facial fat
- Facial asymmetry
- Sagging skin and drooping eyelids
- Anti-aging and wrinkle reduction
- Skin firmness and relaxation
Does Face Yoga™ really work?
- Yes! Facial exercises are scientifically proven to reduce visible age!
HOW DOES IT WORK?
After you decide to begin your growth with Face Yoga and download the app, you can start your journey by choosing your subscription plan.
These prices are for United States customers. Pricing in other countries may vary and actual charges may be converted to your local currency depending on the country of residence.
The subscription will automatically renew unless turned off in your Apple Account Settings at least 24 hours before the current period ends. You can go to your Apple Account settings to manage your subscription and turn off auto-renew. Your Apple Account will be charged when the purchase is confirmed.
Read the terms and conditions here:
https://faceyoga.com/pages/terms-and-conditions
Read the privacy policy here:
https://faceyoga.com/pages/privacy-policy
Show less
Face Yoga: FAQ
Is the Face Yoga app compatible with iPads?
No, Face Yoga does not work on iPads.
Who made the Face Yoga app?
The Face Yoga app was launched by Wire Salad OU.
What is the minimum iOS version supported by Face Yoga?
Your iOS device must be running iOS 13.0 or above.
What user rating does the Face Yoga app have?
Face Yoga has an exceptional rating of 4.5 out of 5, which is a testament to its quality.
What is the main genre of the Face Yoga app?
Health & Fitness Is The Primary Genre Of The Face Yoga App.
What is the latest version of Face Yoga?
The latest Face Yoga version released is 1.15.1.
When was the last Face Yoga update?
Face Yoga’s most recent update was on September 19, 2024.
When was Face Yoga first released?
The app first launched on February 6, 2023.
What age rating is assigned to Face Yoga?
The Face Yoga app is unsuitable for persons under 17 years of age and is rated Wire Salad OU.
Which languages does Face Yoga support?
Face Yoga currently features the following languages: English.
Is Face Yoga available in Apple Arcade's lineup?
No, Face Yoga is not available on Apple Arcade.
Are there in-app purchases available in Face Yoga?
Yes, Face Yoga offers in-app purchases to enhance your experience.
Is Face Yoga tailored for Apple Vision Pro compatibility?
Unfortunately, Face Yoga is not tailored for compatibility with Apple Vision Pro.
Are ads featured prominently in Face Yoga?
Yes, ads are featured prominently in Face Yoga.
Screenshots of Face Yoga
