i thought its like the next door app that is free and for the community recommendations . but, you gotta signup first for premium account to use. if you’re looking for professional services your best bet is google search and look for their reviews or recommendations from your friends. dont pay for the app that google can do the same thing. the only difference is you can facetime the professional but knows how long is the facetime or if there’s additional fee for that.
Developer Response
We appreciate your feedback @Ianksy . We do offer Frontdoor Basic, which offers the first video chat for free. Please visit www.frontdoor.com to find a plan that works for you.As a new homeowner who is not the most handy, this app is a lifesaver! Super quick easy and knowledgeable associates, would recommend to anyone! Maverick was the man!
Developer Response
Thanks so much for taking the time to leave a review @skerpdawg. We appreciate your kind words and hope to serve you again soonGranny needs to call the pros to come. I have a few tools and willing to get a little dirty to save me the $200 trip. In 30min my pro, Maverick, was able to diagnosis my oven issue and tell me which parts I need which are on their way now. Install should be easy but if I need to I can call again so they step me through it. The savings with Frontdoor paid almost paid for the part. I’ll be using them again, but hopefully not soon. Great job Frontdoor
Developer Response
It means a lot that we were able to provide support for your home today @Joefox7. Thank you for opening the Frontdoor. Like a lot of other people I tried to create an account but clicking on the email link to verify just puts you in a loop back to the login screen. Was never able to create an account. Seemed like a good idea (if only it worked).
Developer Response
We are sorry you are experiencing an issue within the app @Hallowitch. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.comKept seeing commercial so I thought I would try it. Created account and then it froze at turn on notifications. Cleared it twice and deleted and tried again. What a waste of time
Still stuck at turn on notifications. Bummer
Developer Response
We are sorry you are experiencing an issue within the app @roar123456789. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com.Frontdoor seems incredible, so I hate to leave a bad review here, however I tried and can find no other way to contact support about my specific problem. I’ve tried several times — unsuccessfully — to log in to my account. I couldn’t remember my password so I tried several times to reset it. The app sends me an email link to reset it, but when I click the link it immediately sends me to the FD page in the App Store. Then, when I click the “open” button, it just returns me to the FD app log in, however there’s no option to reset the password. Essentially, I’m locked out.
Developer Response
We are sorry you are experiencing an issue within the app @clydetiberius1. We would love to work through this with you and have a dedicated team member standing by to assist. Please email us to connect at member-relations@frontdoor.com.They told me that if I delete the app I will get my money back
1. Downloaded the app
2. Created an account
3. They sent an email to confirm
4. Clicked link in email
5. Sent me back to app store
6. Closed and tried logging in
*repeated steps 4-6 five times
🤡 UX
Bought a new house and the app keeps crashng.
Downloaded, verified email with hidden email via Apple and touch. Can’t get past entering my name on subsequent, complete your profile page.
Ianksy
skerpdawg
Joefox7
Hallowitch
roar123456789.
clydetiberius1
Give me my money back now$
Vezs
Gpsmithiii
AXray1
