Why do I have you update everytime I try to open the app?
Developer Response
Hi there - thank you for reaching out to us here. We are sorry to hear of the issue you are experiencing. It is possible that you may be receiving update notifications within the old app (brighter app icon) as the new app (darker app icon) will not replace the old one on your device. We recommend ensuring that the old app is deleted from your device so that you are only utilizing the new app. This should prevent the update notifications moving forward. If you need further assistance, please feel free to reach out to us directly at 877.818.1014 or by submitting a request through the owner chat. We hope this helps!New app seems worse in every way in comparison than the old one. Harder to read and use.
Developer Response
We're sorry to hear this has been your experience. Our team is working hard to make improvements to ensure an enhanced user experience for owners. We appreciate any feedback you have for us on what features would help create a better experience for you. Feel free to let us know here, or share your thoughts with the owner support team via the chat in the app. We look forward to connecting further with you!I’m not a fan, after I have updated the app, it continues to ask if I want to update everytime I log in😳
Developer Response
Thank you for your feedback. It seems that you may be seeing the update notices in the old Evolve Owner App (brighter app icon) rather than the new app (darker app icon). Could you check if this is the case? If you have both installed, removing the old app can help ensure the new app is always being used. Thanks for your understanding during this migration period as we transition to the new app.It won’t let me download the app. I have to use it off the App Store. Then every time I want to use it, it tells me a new version is available. The old app was better.
It’s glitchy. I got an answer for my request, and the comment doesn’t open. I had to go on the old app to open it. Also, it doesn’t give us the option to upload pictures when we open a reimbursement claim?!? And when I’m writing a description, i can’t submit it because the “submit” button is hidden by the keyboard. Did anybody even test the app?
Developer Response
Thank you for your review. We appreciate your feedback on the issue you have experienced viewing comment requests. Our team will look into this as we continue to work on bug fixes and improvements for future updates.
Edit: Thank you for the additional feedback regarding the claims process. We will continue to look into these features and look forward to addressing the issues you've mentioned with updates to the app in the coming weeks and months.I have a notification alert on the app, but there are no notifications that haven’t been read. I have tried to report the issue with no success.
Developer Response
Thank you for your review. We're sorry to hear of the issue you are experiencing with notifications and will look further into this as we work on future updates to the app.It does not remember logon data. I have to re- enter each time.
Developer Response
Thank you for taking the time to leave us your feedback. We look forward to sharing updates on improved log-in capabilities with future versions of the app and hope that this will improve your experience.It’s glitchy. I got an answer for my request, and the comment doesn’t open. I had to go on the old app to open it.
Developer Response
Thank you for your review. We appreciate your feedback on the issue you have experienced viewing comment requests. Our team will look into this as we continue to work on bug fixes and improvements for future updates.When I go in can’t see inmediatly the arrivals.
Also the platforms like Airbnb, VRBO, etc are not visible
Developer Response
Thank you for your review. We are looking into opportunities to provide an improved dashboard and home screen experience with future updates to the app and appreciate your feedback.Be safe and I will leave
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