User Reviews: RoundPoint Mortgage Servicing

RoundPoint Mortgage Servicing
RoundPoint Mortgage Servicing
RoundPoint Mortgage Servicing LLC

Reviews Summary

Top reviews

  • website dismissal

    I submitted a payment and theres no record of it showing me late!!!
  • Easy to Use

    I signed up for their App today and found it very easy to use. Good job, RoundPoint!
  • No ability to submit bug reports

    The web portal does not allow any browser on macOS to change an account password, even meeting all criteria. I tried calling but couldn’t find my way through the machine answering service. Had to download the app just to change my password on the website. In lieu of that, here’s my bug report.
  • So easy

    I have had several companies manage our mortgage and this is the only one with a modern app that makes payments a super fast process.
  • Easy Online Transfer

    My bank sold my mortgage to these guys and I was able to make a payment without talking to anybody. Just download the app, fill out the requested info and bam your in. Payment made! Took less than 5 minutes.
  • Website to make payments

    Website were make payments most of the time don’t work very hard to make payments
  • Frustrating

    The app is great to make monthly payments but even when it accepts my facial recognition I still have to put in my password AND even though my password is correct, it has made me change my password every time to get in! I’m running out of passwords!
  • Too much password change

    Must change password too much.
  • Dishonest Company

    Terrible. They don’t provide requested paperwork. They don’t follow-up; even after YOU follow-up.
  • Convenience and hassle free app

    Thank you for having the app, it’s user friendly and easy to navigate. Many blessings always.

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