Leave a Review Security Bank App
Create/Login Acct Issues!
I cant login or register my account on the new app. Its been months since i am trying to login or create but it always says not eligible,how is that possible i can still login on the old app. Terrible. Been reporting it a lot of times but no action was done. π€·ββοΈIncorrect Country Icon Information
The country code for USA icon +1 always default to Canada Country Code Icon which is also +1 that's why OTP can't be send for USA mobile number ? Please fix the bug!Developer Response
Hi Fashionlover739200, we are sorry to hear this. Please fill out and submit the Security Bank Online Report Form > https://www.securitybank.com/online-banking/help/report/ so we can look into this further. Thank you and stay safe.Dont offer mobile app unless it works
Was able to sign up my account then I was on the pin part and it gave me an error message that cannot set it up because I need to turn on my notifications. My notification was turned on but it still gives me that error. I tried again, same error. I tried the 3rd time and my OTP arrived after 5mins and still did not work.
Seriously, if you cannot make something work, please do not put it out there. Im fine signing in online on a website than getting a mobile app that gets me so frustrated just to check my account. And yes, I have screenshots because I will send an email complaint to customer service. I don't have high hopes that it gets fixed anytime soon.Show lessDeveloper Response
Please accept our sincere apologies, BelliniBelle. Kindly fill out and submit the Security Bank Online Report Form > https://www.securitybank.com/online-banking/help/report/ so we can look into this further. Your feedback helps us continuously improve to deliver BetterBanking to our customers. Thank you for bringing this matter to our attention.