GoHenry by Acorns Kids Banking User Reviews

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Leave a Review GoHenry by Acorns Kids Banking
  • Good app

    I have this for my 3 oldest children (14,13 & 12) & it makes it very easy to give them their weekly allowance & extra chore money. They love being able to look on their app & see how much money they have. They also loved personalizing their card.
    It’s great how quickly the money transfers from parent to child account & I love how it tells me when they use their card.
    My only complaint is the monthly fee x3. I have 3 other children that I would like to get this for, but I’m really not wanting to pay that monthly fee times 6!
    Otherwise, it’s a very good way to let kids keep track of their money and feel like a big kid. My oldest daughters friend thought she was so fancy when she whipped out her card to pay for their lunch, lol!
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    Developer Response

    Hi there. Thanks for your amazing review highlighting some of our unique features and parental controls! We're so glad to hear your family is really enjoying the service and helping your children feel more independent. Unlike banks, we don't make money from interest or debt so instead we have to charge a membership fee to keep our service going. This helps us continue to develop our app and service along with customer feedback to ensure we're bringing you the latest features and controls to keep your children learning and developing good money habits, while also allowing you to keep an eye on their spending too. We do appreciate your feedback and I'll be sure to send it on to our team for reviewing! - Abbie
  • Works well for a 6/7 year old

    We got our 6 year old son a GoHenry card because we rarely use cash so it didn’t make sense to give him an allowance in cash. It has worked so well to help him understand that he has to save up to get bigger items and to help him understand the value of each dollar. If he wants something, he asks me to check his account. If he goes to a store, he loves having his own card, but usually I just order him things online and then transfer the money back and forth between us. The only complaint that I have is that somehow the card number was stolen and one cent was deposited or spent (I can’t remember) from a website. To GoHenry’s credit, the phone call to cancel the card was easy and I quickly received another. We look forward to our son using this for years to come.
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    Developer Response

    Hello, We are so happy to hear that your son loves using our cards :) If the issue you had hasn't been sorted please get it touch. We hope you are staying safe. Thanks, Ryan S
  • I’m Obsessed!!!

    I definitely recommend the app unless you have a kid that’s irresponsible with their money, which the app thankfully has limits to the stores they spend their money on. I love this app overall being the kid using it, and yes I’m the kid rating the app. And it’s pretty good except for the goals. If you set a goal you want to get for I think is less than a week, it won’t do it because it’s too close to the date you try to set it. Which is disappointing, but I can see why because it’s too close to the date you set it but I prefer having it whenever. Other than that it’s pretty good. Definitely Recommend it!!!
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  • Great to keep track of funds without cash worries

    We are, for the most part, a cashless household. GoHenry makes it so easy to make sure our kids get a regularly scheduled allowance (or not, if they don’t do their chores) and help them (and us) keep visual track of their spending. We’ve been using GoHenry for at least two years and with three kids, it’s made allowance time so much easier. I highly recommend it for anyone that has kids that can not seem to keep track of cash or want to save up for big purchases.
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  • It was an okay experience

    I really like this app, but it does have its flaws. Though I wouldn’t take them too seriously because this rating is coming from a 11 and a 1/2 year old. Anyways, the app it’s self is a genius approach, but it does sometimes get kinda wonky. For example; when me and my dad were waiting for the app to pay me my money I earned that week, it said and I quote ‘ given by tonight’ but at midnight, it still didn’t give me the money! Although it was clearly 12:06 AM! But by 1:00 on Sunday morning it finally payed me. But other than that I haven’t have anything bad happen and I honestly wouldn’t be able to comprehend such a nice idea. So I rate it with my fat fingers a four star rating. Not a bad app to use for your kids! But why would anyone listen to an idiotic demonic child such as myself.
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    Developer Response

    Thank you very much for your review! We did recently have a bug where allowances did not payout on the expected day, but we are happy to confirm that this has since been resolved. Let us know if you have any further feedback. We look forward to hearing from you!-Beth :)
  • App is ok...ish

    This app worked great for us for a while. Until we moved next door to a shake shop. My daughters card has been declined multiple times and she has gotten extremely embarrassed. When I asked the response I got was
    This is due to a hold put on purchases for tip-orientated retailers. This is a pending transaction amount that is 20% percent higher than the total you spent. When the retailer settles your final bill and if they do not charge a service charge, this extra money will be returned to your account. This usually happens by midnight on the day of purchase. This is in place to prevent the child account from falling into a negative balance

    This is not ok with me. My daughter has the money in her account and should not have to have an extra 20% in her account at all times. That is a lot for a little girl to figure out.. definitely switching to another company after this experience.
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  • Great App but needs improving

    The app and card are wonderful additions to reward based parenting. They work well together, and allow me, as a parent to control how much my child can earn, how much can be spent in one transaction, in one week, and the month as a whole. I get a notification on my phone as soon as my child spends anything, telling me how much is spent and in which shop.
    However, personally, I feel the app needs a revamp. It needs a “daily tasks” option.
    It would be great to see “Monday” and then add the tasks for that day, either choosing an amount to be paid if ALL the tasks are completed, or being able to set an amount for each task per day. It would then be great to see a total amount earned for each day of the week. It would be good if my child can see the daily totals, and the running total to be paid at the weekend.
    I think daily tasks would encourage children more.
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    Developer Response

    Hello, thank you for your review. We are so happy to hear you are enjoying the use of our service, and that we are helping teach your children the importance of finance. In regards to having daily tasks, we are currently looking into this as a potential feature with gohenry. We will definitely be passing your feedback onto the relevant department. If you have any further suggestions please don't hesitate to drop us an email to help@gohenry.co.uk. - Thanks Immi :)
  • Flawless

    My 12 year old daughter has it as well as my 14 year old son and my 10 year old son . They really enjoy having a card in their hands and having the time to spent money. It has really built up her confidence and I can allow my children into a shop and know what they have spent it is also contactless so my daughter can easily get what she wants I can transfer money to my daughter’s accounts and then she can put it in her savings to save for what ever she wants. I would use this app if you have children as you want to get notified every time they buy something. You can put pocket money on there with an easy click of weekly jobs you can give your child pocket money. There is also multiple apps that you can connect on we have it on our computer, my daughters iPhone , my iPhone, my sons Samsung, and my husband’s phone . It is so easy to use and such a good app and I love it .
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    Developer Response

    Hi Kyla! We're super happy to hear that you and your family are enjoying using the gohenry service and that you are finding our app useful and helpful! - Iliana
  • App has the right ideas but malfunctions too often

    I choose this app over Greenlight because it gave the option to pay the children for chores with a weekly allowance. However if chores don’t get completed, the allowance will still pay out. Also the kids cannot send money to each other , it has to be sent to the parent account and the sent from there. The app has stopped working especially in times I need it the most. I try to log in and make payments, check spending, etc and the function does not work for days as I know the passcode is correct because it is stored to my phone. The kids also have had their cards decline at several merchants even when there have been ample funds at their disposal. The cards also do not work at the atm. Imagine sending your children to the mall with cards that will not allow them to make purchases they have been approved for with a $300 a day limit and be denied in a line full of people. Once all monies have been spent off of the cards, we will no longer have any use for them. I really wanted this to work!
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    Developer Response

    Thank you for your feedback. If you have set and allowance alongside chores the allowance will be paid and the chores will only be paid if done. If you would like the chores based option only set the allowance to $0.00. This way your child will only receive what they earn rather than a weekly allowance. Our cards will work in any retailer that accepts MasterCard and will work on all ATM that support this. If this is not the case please contact us and we can look into this further for you. We really want this to work for you! Please do get in touch so we can get you on the right track and hopefully improve your over all experience (877) 372-6466 -Elaine :)
  • Financial independence

    My two boys have had GoHenry cards for a few years now and we all love it. It’s such a great way to pay pocket money but also gives them the freedom and independence to do things. They can go into town on the bus, but lunch or go to the cinema and I don’t need to give them any money. They just pay for it on their contactless card and I transfer the money afterward. They (and I) can keep track of their spending easily and it’s been a great way for them to learn to manage their own money. I also get notifications each time they spend which is very helpful. They have also learnt to save their pocket money towards things they want. The app is easy to use and I can transfer money to them if they ever need it. The support centre staff are also super friendly and helpful. Can’t recommend GoHenry highly enough. Love it.
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    Developer Response

    Hi Stuart. Thank you for such a positive review. We are glad to hear to hear that our service has been a useful tool in teaching your children how to manage money at such a young age!! Tee

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