Worst app in existence
doesn’t sync, very user UNfriendly
Needs A LOT of work
I hate to just pile on to all of the negative reviews but this app just fails me repeatedly. The interface is clunky and resembles an app from the iPhone 1 days. But really, that’s fine if it functions correctly. More importantly, on a recurring basis the app will randomly decide that I’m done working out, while I’m still at the gym. I don’t know when this happens until later, when I actually am done. I open the app to mark my workout as completed and the app says I was done a long time ago and now I get no points for the workout. The Apple Watch integration should be able to see that my workout was 90+ minutes, but no. It seems to only be able to pull steps from the watch. The app developers don’t seem to place a high priority on resolving functionality issues pointed out in these reviews, so writing this review may be a waste of time. If my company didn’t require the use of the app for gym membership compensation I would never open the app again. So many better options available.
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Very Slow to Sync Activies
This app allows you to connect your Apple Watch and the Apple Fitness as well as Strava to track your activities. This is super slow to happen and is often days before they show up in your timeline and sometimes don’t ever show up. This is a feature the promotes so they should make it work better.
Just when I thought I had no issues…
I use an iPhone 14 pro as my everyday driver. This app no longer works with it, showing a forever progress indicator after I log in “Searching for our gym bag”. Seems to me like that gym bag is on Neptune because we won’t be able to find it. I logged in on my work phone - iPhone SE2, and had no problems at all loading the main screen. Both phones same OS and networks.
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Worst app ever?
We’ve got a contender for worst app available. You’re probably using this app because your employer had you download for a wellness program. Unfortunately this app lacks the execution and support you’d expect from something like this. For some reason they have tried to format this app unlike any other fitness app out there. It’s not intuitive at all. You’ll spend more time searching through the sub menus to find what you’re trying to do. And once you find it NOTHING and I mean NOTHING works the way it is suppose. In order to log a workout you MUST set location services to always, instead of only while using app. Could someone please explain to me why that is?
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Simple
This app is simple to use and set up for the most part. The amount of metrics it gathers is a bit unnerving though - you either have to opt in to ALL metrics, or you can’t participate.
Update: Updated rating since they’ve added support for the iPhone 14 Pro.
Update: Updated rating since they’ve added support for the iPhone 14 Pro.
Worst app ever?
We’ve got a contender for worst app available. You’re probably using this app because your employer had you download for a wellness program.
Unfortunately this app lacks the execution and support you’d expect from something like this. For some reason they have tried to format this app unlike any other fitness app out there. It’s not intuitive at all. You’ll spend more time searching through the sub menus to find what you’re trying to do. And once you find it NOTHING and I mean NOTHING works the way it is suppose.
In order to log a workout you MUST set location services to always, instead of only while using app. Could someone please explain to me why that is?
Unfortunately this app lacks the execution and support you’d expect from something like this. For some reason they have tried to format this app unlike any other fitness app out there. It’s not intuitive at all. You’ll spend more time searching through the sub menus to find what you’re trying to do. And once you find it NOTHING and I mean NOTHING works the way it is suppose.
In order to log a workout you MUST set location services to always, instead of only while using app. Could someone please explain to me why that is?
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Terrible Never works
This app works 1/10 times when I’m trying to input my attendance and the gps location never seems to work either. I’ve contacted them on the phone and the lady I talked to said “I know that app doesn’t work but you can use the website for inputting attendance” this would be a work around but you have to use the app for lactation services. What’s the point of the program if you can’t actually track your attendance.
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Doesn’t work
Use this for my works health insurance program - missed out on a really big bonus for 2022 because the app never works, doesn’t sync properly, and is always failing. Very frustrating that this is all we can use and it doesn’t work. IncentFit should pay me the $1k I missed out at this rate because of their crummy product
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App won’t start
I’ve been using the app for several months and it’s worked fine, but it doesn’t seem to be working. When I open the app nothing loads it’s just a blank screen. I hope they can get this fixed soon.
