Leave a Review Coursera
Misleading/false advertising practices
I had responded to one of Coursera’s email promotions for a discounted course fee on select courses for Pi Day; the options weren’t great, just ok, each was a mishmash of data science topics (but ironically, no math courses). When I selected one and went to pay, the iOS app demanded the full monthly fee, even though I was purchasing it on the day the promo was available. Their customer support team told me that they had only reserved a handful of slots at the discounted rate but continued to advertise the discount and made no mention of this limitation on their course pages. So, basically a case of false advertising to achieve a bait and switch. Very disappointing; I would have liked to try out of these courses and the discount would have helped since the programs seemed to be missing some key elements, but maybe it would be okay. I’m looking for a set of courses that could be used for professional development, so I I’ll try EdX instead after this experience.Show lessdcbruin101
There are bugs somewhere
Taking a second course, I’ve discovered a need which seems missing. There doesn’t seem to be a way to edit one’s forum entry.
————— prior review ———-
I've only taken one course on Coursera so I have only narrow experience. The experience I have though is somewhat negative, but I don't know if the problems lie with the app, or the setup and programming on the back end.
First experience and consequences. As I watched course videos, many times the system did not recognize that I had watched the video, though I had, and had done so many times in hope that a check mark would appear indicating I had completed this step in the course. The result was assignments were marked as overdue.
Second experience. Mini-tests were given, but some items required free form input, but app did not display the iPad keyboard, which meant the question was not answered.
Third experience. Multi-choice items sometimes were rendered as radio button rather than checkboxes, allowing only one choice instead of multiple.Show lessljwinkler
Syncing is a pain!
I like the app in some ways, but I am leaving a one star review, hoping they look into this problem and fix it! Syncing should be a trivial feature, not a painful as it is! I often use the app offline. I want my advancement in a course material to be transfered to my account when I go online, but that doesn't happen. There is no button to use to sync after connecting to internet. It is suppsed to happen automatically, but in my case it does NOT happen! I could figure out how to enforce it in an earlier version, but that doesn't work now.
There are other problems with this app. I can see a chekmark next to quiz that I completed on a computer. So the app has received the info from the cloud. It even shows my passing grade in the grade tab area, and still shows the quiz is overdue!!!Show lessA Coursera fan
The desktop version is better...
I much preferred both the website and the app before all the visual changes — they were both easier to navigate and more reliable. Since the updates, I’ve used both much less. That said, the desktop version is better than this app, which I’ve had continual problems with — crashing, things not loading, and the app incorrectly keeping track of where I am in a course when auditing it. I’ve been using other sites much more because of this (I think that speaks volumes). I have had problems with edX and Udemy but not nearly as bad as with Coursera (both online and off). If you encounter issues like I did, try the website using a desktop computer. I found that much better in many regards. The issue with Coursera not properly tracking progress when you audit a course can be worked around by keeping a browser tab open to the course page with the week you’re working on visible. It’s a shame. I used to love this site and its app. It just has really gone downhill...Show lesssky_blue02
Terrible billing practices check ConsumerAffiars
The courses are great and the platform is excellent but they will continue to charge you forever after the course is over. They will blame iTunes for the charges. If you get it stopped with iTunes they will hound you with emails. Non average about one every three days and if you make the mistake of clicking on the explore courses it will auto enroll you in something that will bill you for the course and allow you to cancel but they will keep the first month. You have to go tell iTunes on chat to get the charges reversed. It is a very sneaky business practice. Check ConsumerAffairs and you will see what I mean.Show lessmathman998877
Significant Steps Backward
Don’t upgrade if you haven’t. Absolutely atrocious, and quite frankly the developers should be ashamed of the poor quality.
The redesign of the app made things a lot more difficult. It’s not intuitive where I’m supposed to touch to access my active courses. It no longer gives me the correct option of where I left off on the start of the page and I have to manually check and select which one I was on, it starts me off at Week 1 instead of the active week, and the bar for the videos is no longer active. Also, it shows that I haven’t completed an assignment, even though I checked the website and shows I have. And if it goes to the lock screen on the iPad Pro, it forgets entirely where it was in the application.Show lessMynameislazy
Very good app, very few complaints
Edit: Removed a star because after the latest update the forums don't load.
Suggestions for improvements: if optional assignments in courses could be differentiated so that the "pick up where you left off" section could skip over those if you've already started/completed assignments after those, it would save a lot of time and actually make that a useful feature. Also, instead of randomly arranging the list of enrolled courses every time the app is opened, it would be nice to have them arranged by last accessed, next assignment due, etc. to save time and make the app a little more user-friendly. Classes also tend to “jump around” while you’re on the page so that, in the time it takes to tap on a course, another one swaps places with it and you’re taken to the wrong page—very frustrating when it happens so often. The app also sometimes feels a little clunky overall and loads a little slowly.Show lessexistenceispain
It’s broken
I love course Coursera and if there was a helpline I would be addressing this privately. But… This new app is totally broken. At least it is on my iPhone X. It crashes all the time. I restart it and it starts at the beginning of the video that I was in the middle of. If I don’t know where I was it’s a pain to try to figure out where to start. And I can’t know where I was because tapping the screen while the video’s playing, which should provide a timeline and a pause button, does absolutely nothing. Rotating the phone horizontally doesn’t work properly - the video should fill the screen and it doesn’t fill the screen. Aside from crashing the apples freezes repeatedly. I could go on. Please return to your simpler, functional app until you’ve completed QC and testing.Show lessMFAddict
Awesome App
Overall I throughly enjoy the ease of using this app for my study time. Most things work fluidly, and being able to download lessons on wifi for later use is a huge plus. There are a few things that could be improved. As of now you can‘t take some tests on mobile, which is understandable. Sometimes the transcripts move too far up, not too terribly but I do prefer to read along while listening. Occasionally they would like you to post on forum to better bring the learners together, this in and of itself is ok, but when it initially pops up you can‘t post from that window, instead you have to close it and go to actual forum portion of app and find your thread. So far outside of these, everything in the app works great! A definite to download if you‘re using the Coursera program!Show lessPudding_brain
Great app and courses
I love couesera. The classes are easy to sign up for and complete. It easy to navigate to review a video or test you already took. You can tell that the universities that made these courses really put out a quality classes. If you just audit the classes you do not have to pay anything. However in some classes, you have to be a paying student to take the tests. The content of the classes are anywhere from high school level to graduate level. If you signed up for a class that you are not ready for yet, you can switch to a later session or unenroll from the class at any time.Show lessLklamee
